My comments are between your questions.
> Still attempting to follow up on my previous email, > I imagine this may be a little complicated, as there was only one response, > but if anyone has ideas, I'd be grateful, thanks in advance, > > I am (still) struggling with Phantom extensions... > > 1232-5 connected to a TVS100; Setup phantom extension on the system > (265-278) and setup mailboxes 265-278 with the corresponding phantom > extensions in the VPS. > > In my Custom Service prompts a customer hits 1, which goes to phantom 265, > rings a group of operators, and if no one answers....well- it just rings and > rings and rings...I would like it to terminate to the corresponding mailbox > 265. I have message waiting lights on the operator phones that will > (should) light up when a msg is left in box 265 (although that does not seem > to work right either). Make sure your transfer sequence in the TVS100 is FX NOT FXD. Also make sure of your No Answer Time in the TVS100. If your Transfer Sequence is FX and you let the inbound call ring more than the No Answer Time, then it will go to VM. > > Even when I dial internally using intercom to 265- I can get the correct > phones to ring, but it still will not terminate to voice mail. When you dial internally, it will never go to VM. > > Any thoughts...there does not seem to be a lot of information in the 1232 > guide for the above issue, and nothing in the 110 manual. > > Thanks in advance, > > Ron > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
