Gentlemen, I have been digging around in the archives for some time about this without luck: Our office has a few phones set up in a phantom for incoming sales calls. This works great except for if we are all out of the office. In that case, the AA picks back up after a few rings and gives the "no one is available" message, leaving the callers without many options, or even knowing if they have even called sales! Ideally, I would like to have a sales voice mailbox for this group of phones (that also have their own voice mail's btw), and I may be going on a limb here, but I would also like the ability that if none of the phones answer, to perhaps send them to a CO-line directed at my cell phone. I do not wish to jimmy rig the general delivery box if I can avoid it, as I may like to duplicate whatever solution this is for our support calls as well. I would also like some of our phones to be "multi-homed" (ringing when sales rings, as well as support). So far, Phantoms work great, EXCEPT for when nobody is here (to take a message) or to transfer to an outside line. Perhaps something along the lines of getting an extra PT, to be dedicated to "sales", so then I know I can attach a VMB to it, but then how do I get other phones to know when sales is ringing? I appreciate the feedback and guidance relating to my dilemma, Brian Martin DCS [EMAIL PROTECTED]
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