What version system do you have?

you should be able to do all that by programming phantom numbers, mailboxes
for those numbers, and message waiting lamp buttons and phantom buttons on
the extensions that need those boxes.

Charles

----- Original Message -----
From: "Brian Martin" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, October 03, 2002 12:02 AM
Subject: KX-T: 816 & TVS50


> Gentlemen,
>
> I have been digging around in the archives for some time about this
> without luck:
>
> Our office has a few phones set up in a phantom for incoming sales
> calls. This works great except for if we are all out of the office. In
> that case, the AA picks back up after a few rings and gives the "no one
> is available" message, leaving the callers without many options, or even
> knowing if they have even called sales!
>
> Ideally, I would like to have a sales voice mailbox for this group of
> phones (that also have their own voice mail's btw), and I may be going
> on a limb here, but I would also like the ability that if none of the
> phones answer, to perhaps send them to a CO-line directed at my cell
> phone. I do not wish to jimmy rig the general delivery box if I can
> avoid it, as I may like to duplicate whatever solution this is for our
> support calls as well. I would also like some of our phones to be
> "multi-homed" (ringing when sales rings, as well as support). So far,
> Phantoms work great, EXCEPT for when nobody is here (to take a message)
> or to transfer to an outside line.
>
> Perhaps something along the lines of getting an extra PT, to be
> dedicated to "sales", so then I know I can attach a VMB to it, but then
> how do I get other phones to know when sales is ringing?
>
> I appreciate the feedback and guidance relating to my dilemma,
>
> Brian Martin
> DCS
> [EMAIL PROTECTED]
>
>
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