If you have the newer firmware/software for the systems, use the Trunk Group option rather than the Port option. The TG option is actually a line number option. If your business lines are 1 and 2, set the greetings/menu for TG 1 and 2 the same, and set the greetin/meny for line 3 (TG 3) different. This way you do not have to worry about a busy, as you can handle multiple lines, with different greetings/meu per line.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Steve Rosen Sent: Wednesday, October 16, 2002 6:34 AM To: [EMAIL PROTECTED] Subject: KX-T: Voicemail I have a TVS50 and KXT816. 3 CO lines. I use a single VM port for home use (165) and one for personal use (166). I don't get alot of calls, but occassionally get 2 calls that are directed to VM at the same time for business say. So when somebody is leaving a business message say in mailbox 215 (port 165), and another business call comes in and tries to go to that same port, how do I give the user a busy signal? Right now, the extension just rings and rings and the callers are getting annoyed. Each VM port (165/166) drop into a specific message and mailbox that is shared in my small office/home. I only have 2. I simply want to give the user a busy signal instead of ringing when the 2nd call on the 2nd CO line comes in, but the VM port is in use. How do I do this? Thanks -- Steve Rosen <[EMAIL PROTECTED]> 610-299-6307 -- http://fastmail.fm/ - Access your email with Outlook or over the web _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
