Hi Nick, The prompts may be different numbers in certain tvs units. Here is a list of both numbers side by side for prompts that I often change: ======OLD/NEW PROMPTS ======
354 -467"please wait a moment" 363 -553"sorry, no one is available to answer the call" 370-60 "calling the operator" 371-47"call transferred from the VPS" 374 -921"you have a call" 375 -922"you have a call from" 315 -275 good morning 316 -915 welcome to the... 317 -273 good afternoon 318 -274 good evening I always just record a split second of a blank. If I use them for other messages, it becomes much more difficult and dangerous for the customer if they want to change them later. To access their own mailboxes from a custom menu, set a "subscriber" digit. I believe it is "i". That is usually set for the * key. I always try to teach them how to use #6. I explain that it is a great tool to make that lady stop talking and pay attention to me! Charles ----- Original Message ----- From: "Nick Charles" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, January 10, 2003 2:04 PM Subject: KX-T: TVS50 System Prompts > I recently installed a "used" KX-TD1232 (s/n P101A60415K) and "used" TVS50 (s/n 1ICVE014370) and have successfully got the system operating at 95% desired level (20+ users, with fairly straight-forward desk functions, plus my dreaded Auto-Attendant function. > > I have the unit set up to play a Custom/User greeting, however the initial announcement inserts the system "Good Morning, etc. prompt/)I can't seem to find the system prompts for "Good Morning (cmd 250), Good Afternoon (cmd 248), Good Evening (cmd 249), and Welcome to the Voice Processing System (cmd 819), , , all of which I want to turn off. > > Also, how do I configure the system so that employees can access their individual voice mail box from offsite? I have a button define in my Custom Menu for them to press with the action being to go to the VPS, but all you get is "enter your parties extension, blah, blah, blah." > > Thanks! > > Nick Charles > CXR Telcom > 800-537-5762 > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
