----- Original Message ----- From: "CP" <[EMAIL PROTECTED]> To: "Jim McAtee" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Tuesday, November 04, 2003 5:16 PM Subject: Re: Re: User account tracking
>> How do account codes work? That is, what would be the key sequence or >> procedure that a user goes through to make a call? Assume, if it matters, that >> we'd force users to enter account codes for all toll calls. >> > Basically, three ways, > press [intercom] 49 xxxx # then select a line and make your call > press a pre programmed "account" button: [Intercom] [ACCOUNT] xxxx # then dial > or on a display phone press the soft key button labeled "ACCNT" as above. That > appears on the display when you are in intercom mode. Sounds like a pain in the ass compared to what they're currently doing. :-) Most of our sales staff have their phones set up to pick up an outside line rather than going to Intercom. Does the account code have to be entered before getting an outside line? Can an individual station be programmed to send a particular account code when the preprogrammed "acccount" button or soft key ACCNT button is pressed? If the system is programmed to force users to enter a code for toll calls, what happens when they forget to enter a code and then begin to dial a 1-... number? If we were to force users to enter a code for all calls, can the PanaLog software filter the data and report calls & minutes for only the toll calls? _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
