Check if the users mistakenly turned on call blocking in their mailboxes (that would be likely if it was only happening to one or a few extensions- mailbox setting- "auto attendant status" / "call transfer status" / "call blocking"- turn it off by choosing 5: "disable all"). Then see that the menu setting still says that direct entered calls should go to EXT instead of MBX (that is in the first part of the menu settings-via rs232)
charles ----- Original Message ----- From: Globalworks To: [EMAIL PROTECTED] Sent: Wednesday, November 05, 2003 10:01 AM Subject: KX-T: Forwaring Problems We appreciate if someone can help us with this question? We have a KX-TD1232 system with a voice mail system KX-TVP50, DPT integration. The system worked well for about one and a half year. Now when the external user dial any extension during the greeting message, the system does not attempt to ring and goes directly to the mail box, even if we are not using call forwaring to the voice mail system in that phone. Thanks in advance, Marco Vargas _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt multipart/alternative text/plain (text body -- kept) text/html _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
