David Nicholls wrote:
Calls will not call forward on a DIL 1:N they will only call forward on a DIL 1:1...you must have had the intercept on the trunks set to go to Voice Mail and intercept will only play the main company greeting ...that is on your version with no TVP voice mail..you must disable the trunk intercept for those trunk groups and program DIL 1:1 to ext 109 and then when you set CWFD on ext 109 it will go to MB 109..try it youll like it.
David Nicholls
Canwest Telephone Co Corp. 10-1520 Cliveden Avenue Delta, B.C. V3M 6J8 Tel: 604-526-7821 Fax: 604-526-5582
Don Ritchie <[EMAIL PROTECTED]> wrote:
_________________________________________________________________Dave, ( and David) That's the first thing I tried, 5&6 to 109 and let it CFNA, you would think it would go to 109's mailbox greeting, BUT, no it goes to company greeting.
BTW, this is a VoiceGate Wizard ( the dialogic "brick" with VG4000 software)
Maybe I'll try David's suggestion and use DIL 1:1 instead of DIL 1:N and see what happens. It won't cost much to try it, if it don't work I'll have to send the trunks to an analog station for an "answering machine" to cover the problem until I can figure a more "elegant solution".
Thanks
Don:
Dave Phelps wrote:
I would tend to disagree with the 'use the samemanufacturer'
philosophy. Third party voicemail makers have somethingto prove, so
third-party vm makers usually have more feature rich andeasier to use
systems. I recommend 3rd party instead of Nortel'svoicemail systems
when I'm talking Nortel, too.signaling, right?
In any case, no doubt the voicemail is using inband
Try connecting a buttset or, better yet, a digit grabberto the port and
catch what's being sent to the voicemail.I'll call a
If it's digital integration, almost all vm includes what
data sniffer to monitor the messages sent between thephone system and
vm system. Another thought, if CO 5 & 6 ring only on x109, isn'tCFNA working?
-----Original Message-----[mailto:[EMAIL PROTECTED] On Behalf Of
From: [EMAIL PROTECTED]
AGAIN !!Don Ritchie Sent: Monday, January 12, 2004 5:04 PM To: KXT Help Subject: KX-T: Kxtd-1232-1
Well fellows, I'm afraid I need to get in your heads
The "JOB from HELL" popped up to bite me in the butt -AGAIN.
I know, your all going to tell me that "you should haveused a PAN VM",
but that's not the way it is.software, my major problem went away,
Once I found that there is a software glitch in the -1
NOW the customer wants to do something that SHOULD bepossible, I just can't get it to work.
We know, or we THINK we know, that the kxtd IS sendingstation ID, if
not I don't think I would have had my original problem,with the KXTD sending ALL CALLS
to mailbox 101 ( the mailbox on the station in the firstport.)
The "new" problem, which I THOUGHT worked, is that I amtrying to send calls on
CO lines 5&6 to the greeting of station 109."intercepts" to 213 (first
I have CO's 1 - 4 in TG2 and 5&6 in TG3 - TG2
what "they"VM port) while TG-3 "intercepts" to 109.
Currently ALL lines go to company greeting - that's not
want.wages?
Am I SOL, or am I "missing something"?
Thanks
Don Ritchie - System Engineer Century Communications 460 East 270 Street Euclid, OH 44132-1708 216-731-3030 [EMAIL PROTECTED]
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