Thanks David, worked fine

David Nicholls wrote:

Calls will not call forward on a DIL 1:N they will only
call forward on a DIL 1:1...you must have had the intercept
on the trunks set to go to Voice Mail and intercept will
only play the main company greeting ...that is on your
version with no TVP voice mail..you must disable the trunk
intercept for those trunk groups and program DIL 1:1 to ext
109 and then when you set CWFD on ext 109 it will go to MB
109..try it youll like it.

David Nicholls

Canwest Telephone Co Corp.
10-1520 Cliveden Avenue
Delta, B.C. V3M 6J8
Tel: 604-526-7821
Fax: 604-526-5582




Don Ritchie <[EMAIL PROTECTED]> wrote:


Dave, ( and David)
That's the first thing I tried, 5&6 to 109 and let it
CFNA, you would think it would go to 109's
mailbox greeting, BUT, no it goes to company greeting.

BTW, this is a VoiceGate Wizard ( the dialogic "brick"
with VG4000 software)

Maybe I'll try David's suggestion and use DIL 1:1 instead
of DIL 1:N and see what happens.
It won't cost much to try it, if it don't work I'll have
to send the trunks to an analog station for
an "answering machine" to cover the problem until I can
figure a more "elegant solution".

Thanks

Don:

Dave Phelps wrote:



I would tend to disagree with the 'use the same


manufacturer'


philosophy. Third party voicemail makers have something


to prove, so


third-party vm makers usually have more feature rich and


easier to use


systems. I recommend 3rd party instead of Nortel's


voicemail systems


when I'm talking Nortel, too.

In any case, no doubt the voicemail is using inband


signaling, right?


Try connecting a buttset or, better yet, a digit grabber


to the port and


catch what's being sent to the voicemail.

If it's digital integration, almost all vm includes what


I'll call a


data sniffer to monitor the messages sent between the


phone system and


vm system. Another thought, if CO 5 & 6 ring only on x109, isn't


CFNA working?


-----Original Message-----
From: [EMAIL PROTECTED]


[mailto:[EMAIL PROTECTED] On Behalf Of


Don Ritchie
Sent: Monday, January 12, 2004 5:04 PM
To: KXT Help
Subject: KX-T: Kxtd-1232-1


Well fellows, I'm afraid I need to get in your heads


AGAIN !!


The "JOB from HELL" popped up to bite me in the butt -


AGAIN.


I know, your all going to tell me that "you should have


used a PAN VM",


but that's not the way it is.

Once I found that there is a software glitch in the -1


software, my major problem went away,


NOW the customer wants to do something that SHOULD be


possible, I just can't get it to work.


We know, or we THINK we know, that the kxtd IS sending


station ID, if


not I don't think I would have had my original problem,


with the KXTD sending ALL CALLS


to mailbox 101 ( the mailbox on the station in the first


port.)


The "new" problem, which I THOUGHT worked, is that I am


trying to send calls on


CO lines 5&6 to the greeting of station 109.

I have CO's 1 - 4 in TG2 and 5&6 in TG3 - TG2


"intercepts" to 213 (first


VM port)
while TG-3 "intercepts" to 109.

Currently ALL lines go to company greeting - that's not


what "they"


want.

Am I SOL, or am I "missing something"?

Thanks


Don Ritchie - System Engineer Century Communications 460 East 270 Street Euclid, OH 44132-1708 216-731-3030 [EMAIL PROTECTED]



If a parsley farmer is sued, can they garnish his


wages?







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