I totally agree. Panasonic is a great reliable product. Where we have seen problems is drop and run installers who do not take the time to do a complete installation, program the dss keys, and label them. Also, they do not take time for the customer, either initially, or for long term support.
We just replaced a Mitel switch (puffed its last smoke) with a KX-TDA100 in a hotel. By taking time with the customer, and knowing the integration **possibilities** with the TDA100, we were able to configure the new system to save $2400 per year in telephone line charges. Talk about payback with Panasonic. IMHO (In My Humble Opionion), if you do not have a passion for Panasonic, you should not be selling and supporting it. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Michael Karaman Sent: Sunday, May 02, 2004 10:53 AM To: 'validus'; [EMAIL PROTECTED] Subject: RE: KX-T: ** New Phone System ** Ask the office manager what he wants, since what ever you do may not be right. Panasonic is not the problem, it may be the installer / service tech that has given the bad name. Just because you get bad service at on McDonalds, doesn't mean that they are all bad (well, maybe not a good example). Michael Karaman -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of validus Sent: Saturday, May 01, 2004 3:04 PM To: [EMAIL PROTECTED] Subject: KX-T: ** New Phone System ** I realize this is slightly off topic but I thought you guys might be able to make a recommendation since you are probably knowledgeable in the field. We have a Panasonic D1232 Digital Super Hybrid System with a TVS200 VPS. Well the VPS has died on us and our office manager has decided that he wants nothing more to do with Panasonic phone systems (long story there). Anyway, since many of you install phone systems for a living, I was wondering if you could offer a suggestion for an alternate system. The only one so far that we have considered is the Avaya IP406 or maybe a Samsung (http://www.bestbusinessphones.com/samsung.htm) but are open to all options. The main features we are looking for are SMDR logging Uniform Call Distribution voicemail auto attendant music on hold message on hold one touch recording automatic recording holiday configurable menus for the VPS It would be nice to also have ACD and VoIP but those aren't as important. Something else we really want is a system that is easy to configure and can plug into our network instead of having to configure via a slow serial connection or a manager phone as we do now. The Panasonic has the features that we need but our office manager wants something that is newer and is easier to configure. Any suggestions? Once we get our new system, we'll sell the D1232 so if anyone is interested, make us an offer. You might be able to get some parts out of the TVS200. Not sure whether one of the expansion cards is bad or what. cheers, Rob _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
