Hi Joe, If you are hooking it up as a "matching" extension, i.e. your desk phone is 104 and the answering machine is also 104 (it can be a different extension number through programming) then you also need to enable "parallel ringing" on the ext 104. Press intercom and dial 391, that will allow the second jack to ring properly.
You may have already done that, since it seems that it works sometimes for you. Another problem could be an intermittent connection somewhere along the line. The analog port uses the middle pair of the jack, that would be the red and green wires, or blue and white wire (depending on the type of wire you use). The other problem, not hanging up, is common. If it actually recording the "please hang up" message from the phone company, then the system has not detected the "hang up signal" that the phone company usually sends at the end of a call. It is sometimes called CPC (Calling Pary Control). You might have luck asking if the phone company is sending the cpc or hang up signal on your line. If they are, then it might be slightly misadjusted. There are changes in the TD1232 that can affect it, and there is a way to test the line to be sure the phone company tells you the right story. You may need some help for that. If the answering machine is just recording the busy-type tone at the end of the message, that may be coming from the phone system itself. That is a different problem. Some answering machines are much better than others at detecting when the call is finished. I know there are some panasonic answering machines that work well, but . You may have to get a new answering machine to solve that problem. One problem is if the phone system has not hung up (and thus keeps the ans. machine on), the other problem is that the phone system is ok but the answering machine still has not hung up. There is a good guy on this list who lives somewhere out there in LI. Joseph Torn. If he doesn't respond, I can send you his email address. Charles ----- Original Message ----- From: "Joe Mugnai" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, October 26, 2004 3:52 PM Subject: KX-T: TD1232 help needed >I have a KX-TD1232 installation and could use some help. > > We would like to connect a standard answering machine to the "expansion" > port on one of the phones. This is supposed to be a simple procedure... > > We have tried the hook up on several different phone and several different > answering machines. Sometimes, the call is "passed through" and the > machine picks up - sometimes, it does not. When it does pick up, it never > "hangs up" - it records the message and the "please hang up the phone" > message until it runs out of time. > > If this is more than a simple "do-it-yourself" type of fix, I would be > interested in speaking with anyone that regularly services these systems > in the Nassau County/Long Island area. > > Thanks, > > --Joe > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
