oopsi

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Michael N. Marcus
Sent: Friday, January 21, 2005 9:45 AM
To: Harry S.
Cc: [email protected]
Subject: Re: KX-T: Re: doing business

> Michael, You once had you pricing ridiculously low at one time,<

NONONNONOOOOOOO! We never had ridiculously low prices.

Harry, I'm _really_  getting fed up with accusations like this.<G>

We get blamed for business disruption, but the only thing we should be 
"blamed" for, is high visibility. We have multiple websites, excellent 
search engine positions, lots of customers, and recommendations from PC 
Magazine and other publications. We succeed because we're good -- not 
stupidly underpriced.

Unlike some of the people in this business, we know the cost of doing 
business, we want to stay in business, and we are not embarassed to make a 
profit. We are frequently attacked by installers, who apparently confuse us 
with other online dealers who sell at P-price.

> and had to compete against your ads, later you raised your prices a little

> more since we started complaining about it 2-3 years ago(thanks)<

WRONG AGAIN! Harry, are you confusing us with someone else? Maybe another 
dealer with "Able" in their name?

Our prices have been quite stable. Our prices for KX-TD products have not 
changed since May of 1998 (the oldest price list I can find). We recently 
raised prices on the KX-T7885 and 7895 by $2 each to cover freight 
increases. We lowered our price on the TVS50 by $50 because of competitive 
pressure.

> And isn't the KXTD a certified product? ....<

Sure it is, but it does not have the same restrictions as KXTDA..

> If home depot or sears would sell kxtd ksu's you and us would have a 
> threat<

Home Depot does not sell KXTD, but they do sell buttsets, tone generators, 
punchdown tools, 66 blocks, electric screwdrivers, phone jacks and wire --  
just like our www.PhoneGeeks.com site; and we don't feel threatened at all.

Twenty years ago, Sears had a chain of "Business Centers" selling Lucent 
systems. The business centers were closed. Lucent stopped making phone 
systems. You and I are still in business. I guess they were not much of a 
threat.<G>

> Wouldn't we?....think about that!
> No matter how you slice it how can you compare our profession and industry
> to mechanics, carpenters, plumbers, doctors, and farmers, and washers?
> It's like saying I want to save the animals and eat steak

No. What I was saying that most of the installers who condemn do-it-yourself

phone installation, do other things themselves, to save money, or because 
they can get it done quicker or better, or because it's fun.

When my new house was built five years ago, I hired another company to run 
the low voltage wire, because I did not have the time to do it myself. I 
hired painters last Spring, because I hate to paint. When AbleComm needed a 
VOIP link set up for an employee who works from home, we hired someone else 
to do it, because our people are not networking experts. When I was in my 
20s, I did oil changes. I no longer find much satisfaction in crawling under

cars, and I can afford to pay Firestone to do it.

OTOH, this morning my wife decided she wants a cordless phone in the 
kitchen. I don't think cordlesses belong in kitchend (wet hands and hard 
floors), but if I can't change her mind, I sure won't pay someone else to 
install it.<G>

_Every day, every one_ makes choices about hiring others and doing things 
themselves. (Are you going to drive, call a cab, or hire a chauffeur?)

It just seems hypocritical to condemn D-I-Y in some areas where it costs you

money, and support it in other areas where it saves you money.

Michael N. Marcus
AbleComm, Inc.
www.ablecomm.com etc.




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