John It might be a good idea to own a db meter. The local bell company used to have a test tone number. Dial the prefix you are in plus 0002 and a 1k tone is transmitted at 0db. Their window is -9 to -12db. If it was anything lower than that they are supposed to fix the problem. Another good reason to have the tool is to show your customer that their telco lines are very low level and its not his phone system. Then the customer might have more clout when he screams and yells at the phone company about his low levels. He will know that his new switch is not the problem. All the conference chip does is amplify conference. If you have junk coming in you are going to get louder junk going out. The squeaky wheel gets the grease
John Berry wrote: >Ok this may not be a PBX issue per-say, but I have a new KXTA1232-2 >connected to 6 CO lines from the Phone Company (SBC) at an office >that is just outside the city-proper of San Diego in an >unincorporated city (Spring Valley, CA). We have 13 kxt7736 phones, >two DSS, and One TVA50 using Dpits on one port (jack16). > >Problem: They frequently connect to calls that have such a low volume >the both sides cannot hear each other. When I come and call my cell- >phone (Next-h-ell) volume seems low, but ok for conversations, also >the same when I call a Cingular or Sprint phone. Also conference >calls are horrible for the outside parties that cannot hear each >other at all. > >I am placing an IC19 conference-chip this weekend for the 'conf-call- >volume-issue'. > >Question #1 Does the distance from the CO make a difference in DB's >on a regular phone call? > >Question #2 Can the phone company do anything about the volume? > >Question #4 Will the conf-chip make the conf-calls louder, including >the white-noise? > >Question #5 Will the earth keep spinning if I have to refund all his >money because he thinks my phone system I sold him is a piece of junk?? > > >John Berry >Lantex Voice & Data Systems >San Diego, Ca > > >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
