On Fri, 23 Sep 2005 08:51:21 -0700, you wrote (with possible editing): >John >It might be a good idea to own a db meter. The local bell company used >to have a test tone number. Dial the prefix you are in plus 0002 and a >1k tone is transmitted at 0db. Their window is -9 to -12db. If it was >anything lower than that they are supposed to fix the problem. Another >good reason to have the tool is to show your customer that their telco >lines are very low level and its not his phone system. Then the customer >might have more clout when he screams and yells at the phone company >about his low levels. He will know that his new switch is not the >problem. All the conference chip does is amplify conference. If you have >junk coming in you are going to get louder junk going out. The squeaky >wheel gets the grease
Adding to the above. If the telephone company is not immediately forthcoming, a complaint to your state's public utilities commission may prove very effective. I have used that in both New Hampshire and Vermont and it produces fast results. -- Larry Email to rapp at lmr dot com > >John Berry wrote: > >>Ok this may not be a PBX issue per-say, but I have a new KXTA1232-2 >>connected to 6 CO lines from the Phone Company (SBC) at an office >>that is just outside the city-proper of San Diego in an >>unincorporated city (Spring Valley, CA). We have 13 kxt7736 phones, >>two DSS, and One TVA50 using Dpits on one port (jack16). >> >>Problem: They frequently connect to calls that have such a low volume >>the both sides cannot hear each other. When I come and call my cell- >>phone (Next-h-ell) volume seems low, but ok for conversations, also >>the same when I call a Cingular or Sprint phone. Also conference >>calls are horrible for the outside parties that cannot hear each >>other at all. >> >>I am placing an IC19 conference-chip this weekend for the 'conf-call- >>volume-issue'. >> >>Question #1 Does the distance from the CO make a difference in DB's >>on a regular phone call? >> >>Question #2 Can the phone company do anything about the volume? >> >>Question #4 Will the conf-chip make the conf-calls louder, including >>the white-noise? >> >>Question #5 Will the earth keep spinning if I have to refund all his >>money because he thinks my phone system I sold him is a piece of junk?? >> >> >>John Berry >>Lantex Voice & Data Systems >>San Diego, Ca >> >> >>_________________________________________________________________ >>KX-T Mailing list --- http://kxthelp.com/ >>Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >> >> >> > > >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
