I believe the question was custom service prompts, not system prompts, is that correct?
If so, the manager's mailbox gives options to override system program as to which Company Greeting and/or Custom Service Menu (or AA or VM) is used for each port 1-2 for each mode (Day, Night, Lunch, Break). Access manager's mailbox 999, then select 6 for other features, then select 5 for Port or Trunk settings. You should be able to walk thru assigning CS menus, company greetings, etc. Remember * moves you back up the menu options... I use this for clients who want a holiday greeting, but have professionally recorded custom menus. We set-up a Company Greeting 2 for holidays... Company Greeting 1 is the normal "Thank you for calling XYZ Company". My customers just record their Holiday "Thank you for calling. We will be closed for the holiday and reopen..." for Company Greeting 2. Then I can remotely change the Company Greeting from 1 to 2 during the holiday. I just have to remember to change them back! Thanks, Marc Halberg The Phone Man 5666 La Jolla Blvd. #303 La Jolla, CA 92037 www.ephoneman.com [email protected] (619) 528-1900 x101 800-878-PHON "Specializing in Panasonic Communication System Solutions since 1981" -----Original Message----- From: Jim Schultz [mailto:[email protected]] Sent: Sunday, January 02, 2011 4:20 PM To: [email protected] Subject: KX-T: Remote change TVS-50 Happy New Year all..... Brain fart...how do I change custom service prompts remotely, not how do I record them, how do I switch between them??.... Thanks! Jim _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
