Lately I am having a problem with TVS 200 mail box system. Suddenly one of the
extensions ( the phone) stopped ringing when some colled from outside. The caller was
not able to hear any of the greeting messages; however, if someone called from inside
the phone rang ( if it was not answered the caller could hear the greeting messages).
The mailbox configuration was correct. I restarted the system and it did not correct
the problem. So, I had to delete the mail-box and then create it. The problem was
corrected this way. I have had this problem the last two weeks last week and this week
with two different extensions. Is it a bug? Do I have to upgrade the software? Is any
other way to correct the problem without deleting the mail-box because people have to
record their names and greeting messages all over again.
Thanks in advance.
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