Hello to all !
 
We have the following situation . . .
 
KXTD1232 & TVS 100 4 port    all calls hit custom service # 1.
If caller hits "O" the call goes to Opr. 1 (101) then opr. 2 (102) (from KXTD operator param.) If 101 busy it goes to 102 OK. If 101 & 102 busy - TVS says "if you would like to hold . . .  No answers do go into 101's mailbox OK.
BUT, they added a third operator (103) so now what would be the best way to ring operators and if all busy or no answer go to MBX 101 ???
 
Partial answer I think is ring group or extension group 191.
 
Please advise, and thanks in advance,
 
John M. Heinz
 

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