> Thanks to one and all I decided to hook up my KXTD1232 at work along
> with my current TVS50 replacing my old analog 616 PBX. I think I got
> = the integration between the 1232 and TVS50 ok, I was able to reach
> the = TVS via ext 165 or 166. However the TVS would not answer any
> calls. I = had it set up with a day and night mode. Night answer
> with a custom = service almost on the first ring. Day mode was a
> different custom = service answering after 30 seconds. Why is the
> TVS not answering any = calls?
Because you probably didn't tell it to. <G>
A. If you want it to answer as a backup system, if people are unable to =
answer first:
1.. Use INTERCEPT ROUTING (programs # 409 & 410) to send un-answered =
calls to the extension number that corresponds to that jack, such as =
extension 108 for jack 8. (You can also enter the artificial extension =
number, e.g. 165). Unless you have a good reason not to, send all =
"trunk groups" (phone lines) to the same jack. You can enter "star" to =
program all trunk groups the same, to save programming time.=20
2.. Use INTERCEPT TIME (program #203) to select the number of rings =
before an un-answered call is sent to the VPS. NOTE: minimum setting for =
step #203 is 3 rings, which will probably seem like 4 rings to callers.=20
B. DIL 1:1 (program #407 & 408) is used if you want all calls to be =
immediately answered by the Voice Processing System. Direct the lines to =
the extension number for the Voice Processing System (usually an =
artificial #165 in a KX-TD816 or D1232 system, or #295 in a KX-TD308, =
regardless of the jack specified in #117).=20
more at www.ablecomm.com/vpinst2.htm
Michael N. Marcus
AbleComm, Inc.
www.ablecomm.com etc.
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