+1 Looks interesting El 06/06/2014 00:39, "jan i" <j...@apache.org> escribió:
> Hi. > > I would like to request a lab called "helpdesk". > > The purpose of "helpdesk" is to be a hybrid of a maling list and a forum. > > "helpdesk" will have a UI, like a normal forum software, using ldap to > identify committers. Each sub-forum correspond to a Mailing list. e.g. > users@foo.a.o > > Whatever is posted in the forum is sent to the mailing list, with the same > user name. Whenever somebody mails on the ML, that is picked up and > converted to a post in the forum. > > AOO Forums is very active, so are the AOO mailing lists, but keeping > information synchronized makes many loose their hair. "helpdesk" would > solve this problem. > > There are also constant discussions about more modern user@ contacts, > helpdesk will help solve this problem. > > The UI will be constructed with lua, with a backend in mysql. The prototype > will be made using the new labs-vm. > > The first work will be done by Humbedooh and myself, but our intention is > to build a community around the lab, and hopefully in due time move it to > incubator. > > If nobdy objects within the next 72 hours, then I will create a DOAP file > and go along. > > thanks in advance for any comments. > rgds > jan I. >
