I sometimes think about asking if I will get a discount if I go through the
self service checkout!  Bet I know what the answer would be.  I wouldn't mind
so much if these do it yourself tills were actually quicker.  In Wales we have
to pay for plastic bags if we don't bring out own.  So, at the beginning we
are asked to put our bags on the packing up belt and press 'done' when we've
done so.  One supermarket's system cannot cope with more than one bag in that
area and you have to wait for an assistant, in effect, to confirm you haven't
sneaked unpaid for goods onto it.


Patricia in Wales

A lot of our supermarkets have introduced self-service checkouts, so you
take the goods off the shelf, put them in your trolley, take them out of the
trolley and scan them, then put them in your bags which you've put in your
trolley. You pay by cash, credit card or debit card through a slot. If cash
and you need change, that's spewed out of a slot and a receipt emerges from
another.You push the trolley to your car and move the bags from the trolley
to your car boot.

One supermarket uses the first of the above or they have handsets which you
use if you've registered a credit or debit card. With that, you put your
bags in the trolley, take the goods off the shelves, scan them with the
handset, put the goods in your bags in an organised way and finalise at a
separate checkout. You push the trolley to your car and move the bags from
the trolley to your car boot.

We used to be served - now we serve ourselves. We always had the goods
checked out - now they want us to do it ourselves. How long before they
start expecting us the fill the shelves as well?

Jean in Poole, Dorset, UK

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