We recently had two heavy parcels from the US for which we had to pay a hefty VAT charge plus the £8.00 handling charge. My husband rang the depot in York where the parcels were being held, and was told that: customs (the guy said that the place was crawling with customs people) are checking each parcel and charging the VAT as a way of raising revenue (they used to have one custom's person picking just the odd parcel before), and the £8 handling
charge is a fee for collecting the VAT for the government.
In other words: should you want lace items or other craft stuff, find a supplier in country.
It may be cheaper once these charges have been calculated in.
Agnes Boddington - Elloughton UK

[email protected] wrote:

The Royal Mail handling charge for a parcel from overseas where VAT and/or
customs/ import duty needs to be collected is £8.  Not negotiable.  But if
this is the only charge and was added simply because they weren't able to
deliver, there shouldn't be a charge at all.

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