As a small business they do close for holidays - the "notes on ordering"
page on their website hasn't been updated recently so I couldn't check
the Christmas closure dates (it's still showing holiday date info for
July & September 2014), but could it be that Susan is taking a
particularly long Christmas/New Year break?
Has anyone else had contact with Pipers' recently can report whether
everything seemed ok? It's odd that the Christmas closure dates hadn't
been put on the website, but that could just have been forgotten in the
Christmas rush.
Regards
Beth
On 12/01/15 23:32, The Lace Bee wrote:
Dear gentle spiders I need your help.
One of my students ordered some silk thread from Pipers silk before Xmas. It
still hasn't arrived and she has had problems contacting them
"I have emailed them, and got no reply. Today I tried ringing them, and got a
message saying that my call can't be connected because their equipment is switched
off."
Do any of you know why this might be happening?
Can you offer any help?
L
Kind Regards,
Liz Baker
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