William, David is right. The Laszlo folks offer their help in the forum and mailing lists on top of their regular work. I've had many questions answered and received so much help from many people (including David Temkin). And I don't assume it's so common to have the CTO of a more than successful company getting down to the mailing list and answering questions.
Nevertheless I hope that your problem could be solved. Best, Raju > -----Ursprüngliche Nachricht----- > Von: [EMAIL PROTECTED] [mailto:laszlo-user- > [EMAIL PROTECTED] Im Auftrag von David Temkin > Gesendet: Sonntag, 19. November 2006 19:10 > An: William Powell; laszlo-user community discussion; OpenLaszlo > development and bug reporting; [EMAIL PROTECTED] > Betreff: Re: [Laszlo-user] I am at the end of my rope > > Bill, > > I appreciate the fact that you've embraced development with > OpenLaszlo. I also understand that things can get very frustrating > when you're on a deadline, and a seemingly simple problem is standing > in the way of completion. > > If you're building a serious enterprise application and cannot get > the result you need from the free/community areas (the forums, the > mailing lists), I would recommend that you consider purchasing > support from Laszlo to get your issues resolved. > > OpenLaszlo is in fact gaining in popularity and usage (as you've > probably noticed), but popularity alone doesn't pay the bills. > Support contracts, among other things, pay the bills. In the end > we're a business just like you (or your employer) are. As a company, > we are most responsive to customers who are paying us. Yes, you can > get free advice from developers using OpenLaszlo, even from the core > development team, on the forums and mailing lists, but this isn't a > service that the company provides or guarantees. It's at the > discretion of the developers themselves. They have their jobs, and > answering support questions isn't part of it. > > Perhaps someone will answer your question based on your email. If > not, I'd recommend taking a look at the support offerings below. They > have been restructured to support different kinds of development > efforts, and I expect there's something here that would work for you: > > http://www.laszlosystems.com/services/support > > Remember, this is how open source development gets supported. And > you'll find that our support engineers are prompt and accurate. > > David Temkin > Founder and CTO, Laszlo Systems > > > > On Nov 19, 2006, at 8:39 AM, William Powell wrote: > > > I seem to be getting all these seemingly automated > > responses that keep sending me from user group to user > > group. When is somebody going to answer my questions? > > Bill (I used to think Laszlo was a good product) > > > > I am beginning to think that either the Laszlo company > > people don't > > read these forums and user groups or they don't want a > > market > > acceptable product. I am seriously pissed off! Nobody > > answers > > questions pertaining to serious problems with using > > this product in > > enterprise applications. A serious business data grid > > should be able > > to switch its editability by a user activated button. > > It seems that > > some idiot made the gridtext component editability > > non-changeable at > > runtime. I have tried the things suggested on the > > forums - they don't > > work!!! I have alse tried using the gridcolumn with > > edittext > > components beneath it. But then the row selection > > doesn't work. If > > there is a way of doing this it should be documented > > in a clear and > > understandable fashion. The various methods described > > on the forums do > > not work under 3.3.1. You are rapidly losing the > > serious part of your > > audience that wants to create serious business > > applications that look > > good. No one seems to want to answer questions about > > how to mmake this > > grid component workm the way business needs it to > > work. I need to have > > a switch that allows the selected row to be edited but > > no matter what > > I do some part of the desired functionality doesn't > > work. I need to > > edit the text of the selected row after a edit button > > is pushed. Can > > anybody help? > > > > > > > > ______________________________________________________________________ > > ______________ > > Sponsored Link > > > > $420k for $1,399/mo. > > Think You Pay Too Much For Your Mortgage? > > Find Out! www.LowerMyBills.com/lre
