On Thu, Jan 13, 2011 at 2:10 PM, Martin Pool <[email protected]> wrote: >> So the reason I proposed critical for the oops/regression/timeout bucket is: >> - thats what I think of them as - critical problems >> - its what our users think of them as >> - and it works within the constraints AFAICT > > It seems to me that putting oopses etc in High would also meet those > constraints, and it would be a bit more consistent with the normal > practice people are used to in other projects, and with what's been > normal on Launchpad so far.
I'd be very interested in links to the open bug trackers of other web projects. * http://savannah.nongnu.org/bugs/?group=savane is closed * gforge (e.g. alioth) doesn't have english priorities, and operates on a release model - so to map we'd have to say 'would we be happy releasing with a bug in critical' : and frankly I wouldn't be. We have bugs equivalent to ones in bzr like 'cannot commit new files'. Total blockers for users, in basic functionality. Should we 'release' with known use-blockers, security issues or with major browsers finding the site unusable? These are the bugs that are in the timeout/oops/regression bucket. If Launchpad was a traditional project, I'd be saying - no, we shouldn't! But we're not, and we need to map things appropriately. > Like other people I do really feel there's a difference between "oh > shit" bugs and "do this next when you're free" and it's useful to mark > them as such. There *are* stop the line events, and for the subset of those that need code changes to fix, we should be rolling back to known good code immediately in all cases, which removes the development-in-crisis need and drops it to 'ok now we need to try that change again, but better'. If we can wait the *days* it currently takes to change and vet forward fixes, then its not a stop-the-line event. Launchpad *isn't* where operational issues are tracked. Such issues are tracked in request tracker, and reserving space in Launchpad for operational issues doesn't make any sense to me at all. -Rob _______________________________________________ Mailing list: https://launchpad.net/~launchpad-dev Post to : [email protected] Unsubscribe : https://launchpad.net/~launchpad-dev More help : https://help.launchpad.net/ListHelp
