On Tuesday 12 December 2006 08:55, Christian Robottom Reis wrote: > On Mon, Dec 11, 2006 at 12:08:34PM -0500, Francis J. Lacoste wrote: > > * Registered support contacts should set their 'Preferred Languages'. > > This determines the list of languages that are considered supported by > > the distribution or product. The preferred languages can be configured by > > visiting the https://staging.launchpad.net/+editmylanguages page. This > > setting is shared with the translations application (Rosetta), so if you > > have used Rosetta before, you probably already set this. (Some Ubuntu > > support contacts did because the following languages are considered > > supported: English, French, German, Hindi, Nepali, Russian. ) > > One question: what should we do if nobody that supports a certain > product or package decides to set their preferred languages? Is there a > way to check for support requests that have been orphaned by the lack of > people able to read requests in their language? > > > * The user will receive a warning if he posts a support request in a > > language spoken by none of the support contacts. > > Ah, very cool. This ties into the question above.
Also the support contacts will receive a small email notification telling them that a request in an unsupported language was posted. Do you think we should also add a 'Unsupported Requests' report showing all the requests made in an unsuported language? -- Francis J. Lacoste [EMAIL PROTECTED]
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