Interesting.  Now that I've run 'explorer' for Oracle support, which
also hung and I had to kill during data collection, I can now issue a
'prtdiag -v' command but only get partial output, nothing after where
the "Environmental Status" would normally have been.  Still no response
from a 'ldm list -l' command nor from the Network or Serial Mgmt ports.
Progress, I guess?

alysun20# prtdiag -v
System Configuration:  Sun Microsystems  sun4v T5240
Memory size: 8192 Megabytes

================================ Virtual CPUs
================================


CPU ID Frequency Implementation         Status
------ --------- ---------------------- -------
0      1415 MHz  SUNW,UltraSPARC-T2+    on-line
1      1415 MHz  SUNW,UltraSPARC-T2+    on-line
2      1415 MHz  SUNW,UltraSPARC-T2+    on-line
3      1415 MHz  SUNW,UltraSPARC-T2+    on-line
4      1415 MHz  SUNW,UltraSPARC-T2+    on-line
5      1415 MHz  SUNW,UltraSPARC-T2+    on-line
6      1415 MHz  SUNW,UltraSPARC-T2+    on-line
7      1415 MHz  SUNW,UltraSPARC-T2+    on-line
8      1415 MHz  SUNW,UltraSPARC-T2+    on-line
9      1415 MHz  SUNW,UltraSPARC-T2+    on-line
10     1415 MHz  SUNW,UltraSPARC-T2+    on-line
11     1415 MHz  SUNW,UltraSPARC-T2+    on-line
12     1415 MHz  SUNW,UltraSPARC-T2+    on-line
13     1415 MHz  SUNW,UltraSPARC-T2+    on-line
14     1415 MHz  SUNW,UltraSPARC-T2+    on-line
15     1415 MHz  SUNW,UltraSPARC-T2+    on-line

======================= Physical Memory Configuration
========================
Segment Table:
--------------------------------------------------------------
Base           Segment  Interleave  Bank     Contains
Address        Size     Factor      Size     Modules
--------------------------------------------------------------
0x0            128 GB   16          8 GB     MB/CMP0/BR0/CH0/D0
                                             MB/CMP0/BR0/CH1/D0
                                    8 GB     MB/CMP0/BR1/CH0/D0
                                             MB/CMP0/BR1/CH1/D0
                                    8 GB     MB/CMP1/BR0/CH0/D0
                                             MB/CMP1/BR0/CH1/D0
                                    8 GB     MB/CMP1/BR1/CH0/D0
                                             MB/CMP1/BR1/CH1/D0
                                    8 GB     MB/CMP0/BR0/CH0/D1
                                             MB/CMP0/BR0/CH1/D1
                                    8 GB     MB/CMP0/BR1/CH0/D1
                                             MB/CMP0/BR1/CH1/D1
                                    8 GB     MB/CMP1/BR0/CH0/D1
                                             MB/CMP1/BR0/CH1/D1
                                    8 GB     MB/CMP1/BR1/CH0/D1
                                             MB/CMP1/BR1/CH1/D1
                                    8 GB     MB/CMP0/MR0/BR0/CH0/D2
                                             MB/CMP0/MR0/BR0/CH1/D2
                                    8 GB     MB/CMP0/MR0/BR1/CH0/D2
                                             MB/CMP0/MR0/BR1/CH1/D2
                                    8 GB     MB/CMP1/MR1/BR0/CH0/D2
                                             MB/CMP1/MR1/BR0/CH1/D2
                                    8 GB     MB/CMP1/MR1/BR1/CH0/D2
                                             MB/CMP1/MR1/BR1/CH1/D2
                                    8 GB     MB/CMP0/MR0/BR0/CH0/D3
                                             MB/CMP0/MR0/BR0/CH1/D3
                                    8 GB     MB/CMP0/MR0/BR1/CH0/D3
                                             MB/CMP0/MR0/BR1/CH1/D3
                                    8 GB     MB/CMP1/MR1/BR0/CH0/D3
                                             MB/CMP1/MR1/BR0/CH1/D3
                                    8 GB     MB/CMP1/MR1/BR1/CH0/D3
                                             MB/CMP1/MR1/BR1/CH1/D3


================================ IO Devices
================================
Slot +            Bus   Name +                            Model
Status            Type  Path
------------------------------------------------------------------------
----
MB/SASHBA         PCIE  scsi-pciex1000,58                 LSI,1068E
                        /pci@400/pci@0/pci@8/scsi@0
PCIE2             PCIE  network-pciex108e,abcd            SUNW,pcie-2xgf
                        /pci@400/pci@0/pci@9/network@0
PCIE2             PCIE  network-pciex108e,abcd            SUNW,pcie-2xgf
                        /pci@400/pci@0/pci@9/network@0,1
MB                ETHERNETethernet
disabled                /pci@400/pci@0/pci@9/ethernet
MB                ETHERNETethernet
disabled                /pci@400/pci@0/pci@9/ethernet
PCIE1             PCIE  scsi-pciex9005,285                AAC,285
                        /pci@400/pci@0/pci@c/scsi@0
PCIE3             PCIE  network-pciex8086,105e
SUNW,pcie-northstar
                        /pci@400/pci@0/pci@d/network@0
PCIE3             PCIE  network-pciex8086,105e
SUNW,pcie-northstar
                        /pci@400/pci@0/pci@d/network@0,1
MB/NET0           PCIE  network-pciex108e,abcd
SUNW,pcie-neptune
                        /pci@500/pci@0/pci@8/network@0
MB/NET1           PCIE  network-pciex108e,abcd
SUNW,pcie-neptune
                        /pci@500/pci@0/pci@8/network@0,1
MB/NET2           PCIE  network-pciex108e,abcd
SUNW,pcie-neptune
                        /pci@500/pci@0/pci@8/network@0,2
MB/NET3           PCIE  network-pciex108e,abcd
SUNW,pcie-neptune
                        /pci@500/pci@0/pci@8/network@0,3
PCIE0             PCIE  network-pciex108e,abcd            SUNW,pcie-2xgf
                        /pci@500/pci@0/pci@9/network@0
PCIE0             PCIE  network-pciex108e,abcd            SUNW,pcie-2xgf
                        /pci@500/pci@0/pci@9/network@0,1
MB                ETHERNETethernet
disabled                /pci@500/pci@0/pci@9/ethernet
MB                ETHERNETethernet
disabled                /pci@500/pci@0/pci@9/ethernet
PCIE5             PCIE  network-pciex8086,105e
SUNW,pcie-northstar
                        /pci@500/pci@0/pci@c/network@0
PCIE5             PCIE  network-pciex8086,105e
SUNW,pcie-northstar
                        /pci@500/pci@0/pci@c/network@0,1
MB                PCIX  usb-pciclass,0c0310
                        /pci@400/pci@0/pci@1/pci@0/usb@0
MB                PCIX  usb-pciclass,0c0310
                        /pci@400/pci@0/pci@1/pci@0/usb@0,1
MB                PCIX  usb-pciclass,0c0320
                        /pci@400/pci@0/pci@1/pci@0/usb@0,2 



(end of the prtdiag -v output, which ended with exit code of "0").

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
[email protected]
Sent: Thursday, April 28, 2011 1:09 PM
To: [email protected]
Subject: ldoms-discuss Digest, Vol 45, Issue 24

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Today's Topics:

   1. Re: Non-responsive ldm interface (Manek, Joe A (SAIC))
   2. Re: Non-responsive ldm interface (Greg Earle)
   3. Re: Non-responsive ldm interface (Hudes, Dana)


----------------------------------------------------------------------

Message: 1
Date: Thu, 28 Apr 2011 10:03:54 -0800
From: "Manek, Joe A (SAIC)" <[email protected]>
To: "Hudes, Dana" <[email protected]>,
        <[email protected]>
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
Message-ID:
        
<776f7f50956d2b48b458ce89957ae91301529...@bp1ancex006.bp1.ad.bp.com>
Content-Type: text/plain; charset="us-ascii"

Thanks.  We're at ldom 1.3 on these machines.  No joy on restarting the
picld.  It restarted but to no affect.

________________________________

From: Hudes, Dana [mailto:[email protected]] 
Sent: Thursday, April 28, 2011 9:55 AM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] Non-responsive ldm interface


There is a known bug in solaris 10. Try restarting picld.
The fix is combo of firmware upgrade to 7.31b (obp 4.30 IIRC - I will
verify) and update solaris to current.
Your obp/ilom doesn' have ldom 2.0


________________________________

From: Manek, Joe A (SAIC) <[email protected]> 
To: Hudes, Dana; [email protected]
<[email protected]> 
Sent: Thu Apr 28 13:41:18 2011
Subject: RE: [ldoms-discuss] Non-responsive ldm interface 


'prtdiag -v' hangs just like 'ldm' commands do.  The best I have is from
a console history on our Servial Console Server from (auspicisously)
9/11/2010, but I believe it to still be current.
 
7, "2010-09-11 14:22:59", "> ", "        hypervisor_version = Hypervisor
1.7.9 2010/07/19 15:51"
7, "2010-09-11 14:22:59", "> ", "        obp_version = OBP 4.30.9
2010/07/16 09:06"
7, "2010-09-11 14:22:59", "> ", "        post_version = POST 4.30.9
2010/07/16 09:40ersion = POST 4.30.9 2010/07/16 09:40

________________________________

From: Hudes, Dana [mailto:[email protected]] 
Sent: Thursday, April 28, 2011 8:59 AM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] Non-responsive ldm interface


Which OBP? Prtdiag -v from control ldom.

________________________________

From: [email protected]
<[email protected]> 
To: [email protected] <[email protected]> 
Sent: Thu Apr 28 12:45:59 2011
Subject: [ldoms-discuss] Non-responsive ldm interface 



Hello all, 

I have one of my T5240's which decided to not talk via it's serial or
network mgmt interfaces.  This seemed to occur suspiciously during a
recycle of our Cisco/Lantronix Terminal Server.  Don't know if something
nasty was inadvertenly sent along the serial connection causing problems
in the Serial Mgmt interface, but now I'm no longer able to do a
'prtdiag -v' on the Control-LDOM or do any 'ldm' which appears to need
to access the Hypervisor.  For instance, trival commands such as 'ldm
ls' or 'ldm -V' work fine, but an 'ldm -l' hangs.  

I'm also now unable to ssh or http to the Service Processor.  Debugging
the ssh connection attempts show it does connect but doesn't actually
complete the connection conversation.  

The Global-Zone on Control-LDOM functions w/o issue as do all the
Guest-LDOMs and virtualized resources.  Essentially I'm now flying blind
with no console access to Service Processor and no way to
interrogate/modify any LDOM configuration via 'ldm'.

Short of a hard-power cycle, this is a production box, anybody know of
any tricks/techniques to kick the Service Processor in the butt and
restart it w/o the aforementioned power cycle?

Thanks, 

Joe. 

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Message: 2
Date: Thu, 28 Apr 2011 13:55:45 -0700
From: Greg Earle <[email protected]>
To: [email protected]
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
Message-ID: <[email protected]>
Content-Type: text/plain; charset=us-ascii

On Apr 28, 2011, at 9:41 AM, Joe A (SAIC) Manek <[email protected]>
wrote:

> Date: Thu, 28 Apr 2011 09:41:18 -0800
> From: "Manek, Joe A (SAIC)" <[email protected]>
> To: "Hudes, Dana" <[email protected]>,
>       <[email protected]>
> Subject: Re: [ldoms-discuss] Non-responsive ldm interface
> Message-ID:
>
<776f7f50956d2b48b458ce89957ae91301529...@bp1ancex006.bp1.ad.bp.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> 'prtdiag -v' hangs just like 'ldm' commands do.

What happens if you run it under "truss"?

e.g. "/usr/bin/truss /usr/sbin/prtdiag -v"

        - Greg



------------------------------

Message: 3
Date: Thu, 28 Apr 2011 17:07:25 -0400
From: "Hudes, Dana" <[email protected]>
To: "[email protected]" <[email protected]>
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
Message-ID:
        
<0cc36eed613aed418a80ee6f44a659db0e07a00...@xch2.windows.nyc.hra.nycnet>
        
Content-Type: text/plain; charset="us-ascii"

Like I said, it's a known bug with your version of firmware. The fix is
to upgrade to 7.3.0.c  (OBP 4.32.2.b) .
Co-requisite is to update your Solaris kernel to 144488-01 or later


________________________________
From: Manek, Joe A (SAIC) [mailto:[email protected]]
Sent: Thursday, April 28, 2011 2:04 PM
To: Hudes, Dana; [email protected]
Subject: RE: [ldoms-discuss] Non-responsive ldm interface

Thanks.  We're at ldom 1.3 on these machines.  No joy on restarting the
picld.  It restarted but to no affect.

________________________________
From: Hudes, Dana [mailto:[email protected]]
Sent: Thursday, April 28, 2011 9:55 AM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
There is a known bug in solaris 10. Try restarting picld.
The fix is combo of firmware upgrade to 7.31b (obp 4.30 IIRC - I will
verify) and update solaris to current.
Your obp/ilom doesn' have ldom 2.0

________________________________
From: Manek, Joe A (SAIC) <[email protected]>
To: Hudes, Dana; [email protected]
<[email protected]>
Sent: Thu Apr 28 13:41:18 2011
Subject: RE: [ldoms-discuss] Non-responsive ldm interface
'prtdiag -v' hangs just like 'ldm' commands do.  The best I have is from
a console history on our Servial Console Server from (auspicisously)
9/11/2010, but I believe it to still be current.

7, "2010-09-11 14:22:59", "> ", "        hypervisor_version = Hypervisor
1.7.9 2010/07/19 15:51"
7, "2010-09-11 14:22:59", "> ", "        obp_version = OBP 4.30.9
2010/07/16 09:06"
7, "2010-09-11 14:22:59", "> ", "        post_version = POST 4.30.9
2010/07/16 09:40ersion = POST 4.30.9 2010/07/16 09:40

________________________________
From: Hudes, Dana [mailto:[email protected]]
Sent: Thursday, April 28, 2011 8:59 AM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
Which OBP? Prtdiag -v from control ldom.

________________________________
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Thu Apr 28 12:45:59 2011
Subject: [ldoms-discuss] Non-responsive ldm interface

Hello all,

I have one of my T5240's which decided to not talk via it's serial or
network mgmt interfaces.  This seemed to occur suspiciously during a
recycle of our Cisco/Lantronix Terminal Server.  Don't know if something
nasty was inadvertenly sent along the serial connection causing problems
in the Serial Mgmt interface, but now I'm no longer able to do a
'prtdiag -v' on the Control-LDOM or do any 'ldm' which appears to need
to access the Hypervisor.  For instance, trival commands such as 'ldm
ls' or 'ldm -V' work fine, but an 'ldm -l' hangs.

I'm also now unable to ssh or http to the Service Processor.  Debugging
the ssh connection attempts show it does connect but doesn't actually
complete the connection conversation.

The Global-Zone on Control-LDOM functions w/o issue as do all the
Guest-LDOMs and virtualized resources.  Essentially I'm now flying blind
with no console access to Service Processor and no way to
interrogate/modify any LDOM configuration via 'ldm'.

Short of a hard-power cycle, this is a production box, anybody know of
any tricks/techniques to kick the Service Processor in the butt and
restart it w/o the aforementioned power cycle?

Thanks,

Joe.
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