I recommend 2 things:
1) Use live upgrade to install the current 10_Recommended cluster on the 
control domain
2) After rebooting onto the updated os, use the procedure for updating your 
firmware from a local disk file specified in the fw readme.  That will clear 
your problem if the upload to prom succeeds.  I am not sure how to reset the SP 
from solaris but it should be in the sp manual.  It obviously is possible and I 
would dig thru the script that does the upload to find it.
But try just installing the new fw.

If you get your sp reset and don't update sp and os this will
 recur repeatedly.


----- Original Message -----
From: Manek, Joe A (SAIC) <[email protected]>
To: Hudes, Dana; [email protected] <[email protected]>
Sent: Thu Apr 28 18:53:06 2011
Subject: RE: [ldoms-discuss] ldoms-discuss Digest, Vol 45, Issue 24

I absolutely believe you, I was just hoping that someone might have
hacked up a workaround to get the SP reset so that I might gain access
to my Serial/Network Mgmt ports and/or ldm interface.  Thanks.

-----Original Message-----
From: Hudes, Dana [mailto:[email protected]]
Sent: Thursday, April 28, 2011 2:46 PM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] ldoms-discuss Digest, Vol 45, Issue 24

Explorer is a set of shell scripts and runs prtdiag among other things.

Read the reaedme for the firmware patch if you don't take my word that
this is a known bug in your revision firmware.  It comes to this: update
or suffer more until you do.

----- Original Message -----
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Thu Apr 28 18:14:28 2011
Subject: Re: [ldoms-discuss] ldoms-discuss Digest, Vol 45, Issue 24

Interesting.  Now that I've run 'explorer' for Oracle support, which
also hung and I had to kill during data collection, I can now issue a
'prtdiag -v' command but only get partial output, nothing after where
the "Environmental Status" would normally have been.  Still no response
from a 'ldm list -l' command nor from the Network or Serial Mgmt ports.
Progress, I guess?

alysun20# prtdiag -v
System Configuration:  Sun Microsystems  sun4v T5240
Memory size: 8192 Megabytes

================================ Virtual CPUs
================================


CPU ID Frequency Implementation         Status
------ --------- ---------------------- -------
0      1415 MHz  SUNW,UltraSPARC-T2+    on-line
1      1415 MHz  SUNW,UltraSPARC-T2+    on-line
2      1415 MHz  SUNW,UltraSPARC-T2+    on-line
3      1415 MHz  SUNW,UltraSPARC-T2+    on-line
4      1415 MHz  SUNW,UltraSPARC-T2+    on-line
5      1415 MHz  SUNW,UltraSPARC-T2+    on-line
6      1415 MHz  SUNW,UltraSPARC-T2+    on-line
7      1415 MHz  SUNW,UltraSPARC-T2+    on-line
8      1415 MHz  SUNW,UltraSPARC-T2+    on-line
9      1415 MHz  SUNW,UltraSPARC-T2+    on-line
10     1415 MHz  SUNW,UltraSPARC-T2+    on-line
11     1415 MHz  SUNW,UltraSPARC-T2+    on-line
12     1415 MHz  SUNW,UltraSPARC-T2+    on-line
13     1415 MHz  SUNW,UltraSPARC-T2+    on-line
14     1415 MHz  SUNW,UltraSPARC-T2+    on-line
15     1415 MHz  SUNW,UltraSPARC-T2+    on-line

======================= Physical Memory Configuration
========================
Segment Table:
--------------------------------------------------------------
Base           Segment  Interleave  Bank     Contains
Address        Size     Factor      Size     Modules
--------------------------------------------------------------
0x0            128 GB   16          8 GB     MB/CMP0/BR0/CH0/D0
                                             MB/CMP0/BR0/CH1/D0
                                    8 GB     MB/CMP0/BR1/CH0/D0
                                             MB/CMP0/BR1/CH1/D0
                                    8 GB     MB/CMP1/BR0/CH0/D0
                                             MB/CMP1/BR0/CH1/D0
                                    8 GB     MB/CMP1/BR1/CH0/D0
                                             MB/CMP1/BR1/CH1/D0
                                    8 GB     MB/CMP0/BR0/CH0/D1
                                             MB/CMP0/BR0/CH1/D1
                                    8 GB     MB/CMP0/BR1/CH0/D1
                                             MB/CMP0/BR1/CH1/D1
                                    8 GB     MB/CMP1/BR0/CH0/D1
                                             MB/CMP1/BR0/CH1/D1
                                    8 GB     MB/CMP1/BR1/CH0/D1
                                             MB/CMP1/BR1/CH1/D1
                                    8 GB     MB/CMP0/MR0/BR0/CH0/D2
                                             MB/CMP0/MR0/BR0/CH1/D2
                                    8 GB     MB/CMP0/MR0/BR1/CH0/D2
                                             MB/CMP0/MR0/BR1/CH1/D2
                                    8 GB     MB/CMP1/MR1/BR0/CH0/D2
                                             MB/CMP1/MR1/BR0/CH1/D2
                                    8 GB     MB/CMP1/MR1/BR1/CH0/D2
                                             MB/CMP1/MR1/BR1/CH1/D2
                                    8 GB     MB/CMP0/MR0/BR0/CH0/D3
                                             MB/CMP0/MR0/BR0/CH1/D3
                                    8 GB     MB/CMP0/MR0/BR1/CH0/D3
                                             MB/CMP0/MR0/BR1/CH1/D3
                                    8 GB     MB/CMP1/MR1/BR0/CH0/D3
                                             MB/CMP1/MR1/BR0/CH1/D3
                                    8 GB     MB/CMP1/MR1/BR1/CH0/D3
                                             MB/CMP1/MR1/BR1/CH1/D3


================================ IO Devices
================================
Slot +            Bus   Name +                            Model
Status            Type  Path
------------------------------------------------------------------------
----
MB/SASHBA         PCIE  scsi-pciex1000,58                 LSI,1068E
                        /pci@400/pci@0/pci@8/scsi@0
PCIE2             PCIE  network-pciex108e,abcd            SUNW,pcie-2xgf
                        /pci@400/pci@0/pci@9/network@0
PCIE2             PCIE  network-pciex108e,abcd            SUNW,pcie-2xgf
                        /pci@400/pci@0/pci@9/network@0,1
MB                ETHERNETethernet
disabled                /pci@400/pci@0/pci@9/ethernet
MB                ETHERNETethernet
disabled                /pci@400/pci@0/pci@9/ethernet
PCIE1             PCIE  scsi-pciex9005,285                AAC,285
                        /pci@400/pci@0/pci@c/scsi@0
PCIE3             PCIE  network-pciex8086,105e
SUNW,pcie-northstar
                        /pci@400/pci@0/pci@d/network@0
PCIE3             PCIE  network-pciex8086,105e
SUNW,pcie-northstar
                        /pci@400/pci@0/pci@d/network@0,1
MB/NET0           PCIE  network-pciex108e,abcd
SUNW,pcie-neptune
                        /pci@500/pci@0/pci@8/network@0
MB/NET1           PCIE  network-pciex108e,abcd
SUNW,pcie-neptune
                        /pci@500/pci@0/pci@8/network@0,1
MB/NET2           PCIE  network-pciex108e,abcd
SUNW,pcie-neptune
                        /pci@500/pci@0/pci@8/network@0,2
MB/NET3           PCIE  network-pciex108e,abcd
SUNW,pcie-neptune
                        /pci@500/pci@0/pci@8/network@0,3
PCIE0             PCIE  network-pciex108e,abcd            SUNW,pcie-2xgf
                        /pci@500/pci@0/pci@9/network@0
PCIE0             PCIE  network-pciex108e,abcd            SUNW,pcie-2xgf
                        /pci@500/pci@0/pci@9/network@0,1
MB                ETHERNETethernet
disabled                /pci@500/pci@0/pci@9/ethernet
MB                ETHERNETethernet
disabled                /pci@500/pci@0/pci@9/ethernet
PCIE5             PCIE  network-pciex8086,105e
SUNW,pcie-northstar
                        /pci@500/pci@0/pci@c/network@0
PCIE5             PCIE  network-pciex8086,105e
SUNW,pcie-northstar
                        /pci@500/pci@0/pci@c/network@0,1
MB                PCIX  usb-pciclass,0c0310
                        /pci@400/pci@0/pci@1/pci@0/usb@0
MB                PCIX  usb-pciclass,0c0310
                        /pci@400/pci@0/pci@1/pci@0/usb@0,1
MB                PCIX  usb-pciclass,0c0320
                        /pci@400/pci@0/pci@1/pci@0/usb@0,2



(end of the prtdiag -v output, which ended with exit code of "0").

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
[email protected]
Sent: Thursday, April 28, 2011 1:09 PM
To: [email protected]
Subject: ldoms-discuss Digest, Vol 45, Issue 24

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When replying, please edit your Subject line so it is more specific
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Today's Topics:

   1. Re: Non-responsive ldm interface (Manek, Joe A (SAIC))
   2. Re: Non-responsive ldm interface (Greg Earle)
   3. Re: Non-responsive ldm interface (Hudes, Dana)


----------------------------------------------------------------------

Message: 1
Date: Thu, 28 Apr 2011 10:03:54 -0800
From: "Manek, Joe A (SAIC)" <[email protected]>
To: "Hudes, Dana" <[email protected]>,
        <[email protected]>
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
Message-ID:

<776f7f50956d2b48b458ce89957ae91301529...@bp1ancex006.bp1.ad.bp.com>
Content-Type: text/plain; charset="us-ascii"

Thanks.  We're at ldom 1.3 on these machines.  No joy on restarting the
picld.  It restarted but to no affect.

________________________________

From: Hudes, Dana [mailto:[email protected]]
Sent: Thursday, April 28, 2011 9:55 AM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] Non-responsive ldm interface


There is a known bug in solaris 10. Try restarting picld.
The fix is combo of firmware upgrade to 7.31b (obp 4.30 IIRC - I will
verify) and update solaris to current.
Your obp/ilom doesn' have ldom 2.0


________________________________

From: Manek, Joe A (SAIC) <[email protected]>
To: Hudes, Dana; [email protected]
<[email protected]>
Sent: Thu Apr 28 13:41:18 2011
Subject: RE: [ldoms-discuss] Non-responsive ldm interface


'prtdiag -v' hangs just like 'ldm' commands do.  The best I have is from
a console history on our Servial Console Server from (auspicisously)
9/11/2010, but I believe it to still be current.

7, "2010-09-11 14:22:59", "> ", "        hypervisor_version = Hypervisor
1.7.9 2010/07/19 15:51"
7, "2010-09-11 14:22:59", "> ", "        obp_version = OBP 4.30.9
2010/07/16 09:06"
7, "2010-09-11 14:22:59", "> ", "        post_version = POST 4.30.9
2010/07/16 09:40ersion = POST 4.30.9 2010/07/16 09:40

________________________________

From: Hudes, Dana [mailto:[email protected]]
Sent: Thursday, April 28, 2011 8:59 AM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] Non-responsive ldm interface


Which OBP? Prtdiag -v from control ldom.

________________________________

From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Thu Apr 28 12:45:59 2011
Subject: [ldoms-discuss] Non-responsive ldm interface



Hello all,

I have one of my T5240's which decided to not talk via it's serial or
network mgmt interfaces.  This seemed to occur suspiciously during a
recycle of our Cisco/Lantronix Terminal Server.  Don't know if something
nasty was inadvertenly sent along the serial connection causing problems
in the Serial Mgmt interface, but now I'm no longer able to do a
'prtdiag -v' on the Control-LDOM or do any 'ldm' which appears to need
to access the Hypervisor.  For instance, trival commands such as 'ldm
ls' or 'ldm -V' work fine, but an 'ldm -l' hangs.

I'm also now unable to ssh or http to the Service Processor.  Debugging
the ssh connection attempts show it does connect but doesn't actually
complete the connection conversation.

The Global-Zone on Control-LDOM functions w/o issue as do all the
Guest-LDOMs and virtualized resources.  Essentially I'm now flying blind
with no console access to Service Processor and no way to
interrogate/modify any LDOM configuration via 'ldm'.

Short of a hard-power cycle, this is a production box, anybody know of
any tricks/techniques to kick the Service Processor in the butt and
restart it w/o the aforementioned power cycle?

Thanks,

Joe.

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Message: 2
Date: Thu, 28 Apr 2011 13:55:45 -0700
From: Greg Earle <[email protected]>
To: [email protected]
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
Message-ID: <[email protected]>
Content-Type: text/plain; charset=us-ascii

On Apr 28, 2011, at 9:41 AM, Joe A (SAIC) Manek <[email protected]>
wrote:

> Date: Thu, 28 Apr 2011 09:41:18 -0800
> From: "Manek, Joe A (SAIC)" <[email protected]>
> To: "Hudes, Dana" <[email protected]>,
>       <[email protected]>
> Subject: Re: [ldoms-discuss] Non-responsive ldm interface
> Message-ID:
>
<776f7f50956d2b48b458ce89957ae91301529...@bp1ancex006.bp1.ad.bp.com>
> Content-Type: text/plain; charset="us-ascii"
>
> 'prtdiag -v' hangs just like 'ldm' commands do.

What happens if you run it under "truss"?

e.g. "/usr/bin/truss /usr/sbin/prtdiag -v"

        - Greg



------------------------------

Message: 3
Date: Thu, 28 Apr 2011 17:07:25 -0400
From: "Hudes, Dana" <[email protected]>
To: "[email protected]" <[email protected]>
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
Message-ID:

<0cc36eed613aed418a80ee6f44a659db0e07a00...@xch2.windows.nyc.hra.nycnet>

Content-Type: text/plain; charset="us-ascii"

Like I said, it's a known bug with your version of firmware. The fix is
to upgrade to 7.3.0.c  (OBP 4.32.2.b) .
Co-requisite is to update your Solaris kernel to 144488-01 or later


________________________________
From: Manek, Joe A (SAIC) [mailto:[email protected]]
Sent: Thursday, April 28, 2011 2:04 PM
To: Hudes, Dana; [email protected]
Subject: RE: [ldoms-discuss] Non-responsive ldm interface

Thanks.  We're at ldom 1.3 on these machines.  No joy on restarting the
picld.  It restarted but to no affect.

________________________________
From: Hudes, Dana [mailto:[email protected]]
Sent: Thursday, April 28, 2011 9:55 AM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
There is a known bug in solaris 10. Try restarting picld.
The fix is combo of firmware upgrade to 7.31b (obp 4.30 IIRC - I will
verify) and update solaris to current.
Your obp/ilom doesn' have ldom 2.0

________________________________
From: Manek, Joe A (SAIC) <[email protected]>
To: Hudes, Dana; [email protected]
<[email protected]>
Sent: Thu Apr 28 13:41:18 2011
Subject: RE: [ldoms-discuss] Non-responsive ldm interface
'prtdiag -v' hangs just like 'ldm' commands do.  The best I have is from
a console history on our Servial Console Server from (auspicisously)
9/11/2010, but I believe it to still be current.

7, "2010-09-11 14:22:59", "> ", "        hypervisor_version = Hypervisor
1.7.9 2010/07/19 15:51"
7, "2010-09-11 14:22:59", "> ", "        obp_version = OBP 4.30.9
2010/07/16 09:06"
7, "2010-09-11 14:22:59", "> ", "        post_version = POST 4.30.9
2010/07/16 09:40ersion = POST 4.30.9 2010/07/16 09:40

________________________________
From: Hudes, Dana [mailto:[email protected]]
Sent: Thursday, April 28, 2011 8:59 AM
To: Manek, Joe A (SAIC); '[email protected]'
Subject: Re: [ldoms-discuss] Non-responsive ldm interface
Which OBP? Prtdiag -v from control ldom.

________________________________
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Thu Apr 28 12:45:59 2011
Subject: [ldoms-discuss] Non-responsive ldm interface

Hello all,

I have one of my T5240's which decided to not talk via it's serial or
network mgmt interfaces.  This seemed to occur suspiciously during a
recycle of our Cisco/Lantronix Terminal Server.  Don't know if something
nasty was inadvertenly sent along the serial connection causing problems
in the Serial Mgmt interface, but now I'm no longer able to do a
'prtdiag -v' on the Control-LDOM or do any 'ldm' which appears to need
to access the Hypervisor.  For instance, trival commands such as 'ldm
ls' or 'ldm -V' work fine, but an 'ldm -l' hangs.

I'm also now unable to ssh or http to the Service Processor.  Debugging
the ssh connection attempts show it does connect but doesn't actually
complete the connection conversation.

The Global-Zone on Control-LDOM functions w/o issue as do all the
Guest-LDOMs and virtualized resources.  Essentially I'm now flying blind
with no console access to Service Processor and no way to
interrogate/modify any LDOM configuration via 'ldm'.

Short of a hard-power cycle, this is a production box, anybody know of
any tricks/techniques to kick the Service Processor in the butt and
restart it w/o the aforementioned power cycle?

Thanks,

Joe.
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