I've forwarded it to the correct source.
Tom
Douglas J. Kennard wrote:
I've only been watching this list for a little while, so if this has
been mentioned before, I apologize.
Also, I don't mean for this message to just be a complaint, I'm
actually hoping someone who sees this is in a position to notify
someone of the problem. If any of you have observed this problem and
know who to report it to, please pass the word along that if it hasn't
been fixed yet, it really ought to be.
For a period of several months, I was in charge of sending a weekly
email (through the ward website) to my entire ward with announcements,
calendar for the week, etc. When I would "send" the email, the
website would tell me it had been sent successfully, and I would even
get a confirmation to my email address that it had been successfully
sent. However, the email actually only got sent out about half of the
time. I always had to send, wait a few minutes to see if it came to
my own email, and then if it didn't, I had to do it over again, wait
again to see if I got it, and sometimes even send it a third time, and
wait again to make sure it came.
At first I suspected that maybe the system was just not sending it to
me because I was the one sending it, but I verified with several other
people that the email had, in fact, not been sent out to them, either,
when I hadn't gotten it.
Once I realized that the system didn't always work, I was able to do
damage control by typing the email in an editor and copy-paste into
the web interface. The first couple times were painful, though, since
I had to type the (long) messages all over again. I "reported" the
problem, but I don't know if the report ever made it to anyone that
could do something about it. The same problem still existed several
months after I reported it. I don't know if it has been fixed since
then, because I have not been responsible for the emails for a few
months now (since about May of this year).
Again, I don't mean for this message to be a complaint if nobody here
is in a position to do something about it, but if you know who to
report it to, please pass the word along. Thanks.
Doug Kennard
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