Joe User
A slackjawed drooling microcephalic genetic accident, Joe only exists in
the minds of tech support and software development people... or does he? A
handy strawman who gets trotted out anytime people start arguing about
configuration features, Joe is incapable of understanding a) what the tool
is to do, b) any interface from which to use the tool, c) why his hand
hurts when he closes the door on it. A lot of time can get wasted
attempting to develop something which Joe will use safely and effectively.
Now that that's out of my system :-)
Jane d'Spain
Jane is a DeVry-educated sysadmin who got dumped into networking and
security when all the senior IT people at her company left in a
huff. She's been keeping her nose above water long enough to enjoy the job
and do fairly well, but she doesn't have a lot of patience for tasks which
will take more than thirty minutes to make some appreciable progress
on. Jane likes LRP because it lets her squeeze a ton of features and
performance out of her meager budget, and she's interested in using LRP as
a server platform if she ever gets the time.
So I'm thinking the first thing to build for Jane is a mailserver
image. I'm thinking Oxygen base, latest sendmail (sorry, but the others
all violate the thirty minute rule in my experience), dnscache, and the
smallest webserver that will support mailman (gonna need PHP). This is
going to need more than a 486 doorstop :-) In fact, I'm thinking of doing
an ISO image and requiring a hard drive for spool. Add webmin or linuxconf
or some such and it gets really cool.
--
Jack Coates
Monkeynoodle: It's what's for dinner!
On Mon, 29 Jan 2001, David Douthitt wrote:
> I've heard somewhere that it was a good idea not just to keep your
> users in mind, but to actually create some real breadth to the story
> and the character of the imagined user. In English we called this a
> "character study" :-) though I haven't heard this term used here
> before.
>
> I'd like to recommend Mike N. and Charles S. to give it a go - I'll
> start out - with Oxygen, of course.
>
> USER 1: Fred Red - a systems/security adminstrator.
>
> Mr. Red has come up through the ranks, and knows UNIX well. He
> learned at the hands of the masters over the years, and keeps up
> with the latest security patches and updates. His company has
> come to rely on him for most of their network security.
>
> Fred receives a call that there has been some strange activity on
> the Internet router. He grabs his trusty older laptop with Oxygen
> on the hard drive, and goes down to the server room. He sets up
> the PC, connects a 10baseT cable to the PCMCIA card, and
> connects the other end to a 10baseT patch panel connection
> outside the firewall. He runs tcpdump to see what is happening,
> and decodes traffic.
>
> Then having seen the traffic, he makes some configuration changes
> to the router, and checks for updates to apply later.
>
> --30--
>
> I'll leave it at that for now - let's hear others stories!
>
>
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