Hi Rob, > I'm running UCLibc at some hotels for their guest access to the internet. > The hotels have some guests complain that the internet "isn't working" > so the managers think "we're having all these problems." I'm comfortable > that it's user error because each time I come check a room that's having > issues, it's a disabled nic, static ip, etc. > > So my thoughts are to show the managers how many people are getting on > successfully so they can compare it to the complaints. Can anyone give me > thoughts on whether I should try to log dhcp requests build a report from > the log file or use snmp and setup something like nagios to monitor it? > You can log the dhcp requests by looking at "daemon.log" or the dhcp leases file. But instead of proof afterwards, why not try to avoid the problem by providing a simple checklist in each room? If the problems are mostly due configuration issues on the client PC's, you can make a document with some screen dumps of the desired settings.
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