One of the long-term thoughts I have had was the idea that it would be nice to take the previous work I did on the open source CRM HERMES, rewrite the relevant modules (for task and labor management) to work on LedgerSMB and integrate with Asterisk for a call-center solution. Such a system could be used in quite a number of ways. For example, one could run a tech support business and route to the owner of a tech support case if he is available, one could track labor vs income fairly easily, and the like. Unfortunately such a project is a ways off, maybe 1.4 or 1.5.....
Best Wishes, Chris Travers ------------------------------------------------------------------------------ Open Source Business Conference (OSBC), March 24-25, 2009, San Francisco, CA -OSBC tackles the biggest issue in open source: Open Sourcing the Enterprise -Strategies to boost innovation and cut costs with open source participation -Receive a $600 discount off the registration fee with the source code: SFAD http://p.sf.net/sfu/XcvMzF8H _______________________________________________ Ledger-smb-devel mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/ledger-smb-devel
