Frank,
Between Paragraph 1 and 2 of your description of what you did there is a
missing step. you should have mentioned that after reviewing the files
in your browser you uploaded those files to your web pages using an FTP
program. Legacy does not automatically send the web page files from your
computer to your web server.
Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.
Frank Saragosa wrote:
Thanks for your reply. Here's what I do:
I open Legacy from my desktop. I went through the steps to remove a name. I
clicked on the "internet" button on the taskbar. On the menu, I click
"create web page". and I get the "web page creation" window. On that
window, I get the message "This project already contains web pages. Would
you like to delete all files from c:\program files\legacy\web\family
history\?" I click on "yes". I then get the message "generating web pages
for individuals." followed by "web page creation is complete." I am then
asked, "Would you like to see web pages in your browser?" I click "yes".
When I view the pages on the browser, there is no instance of the name I
removed.
I close out Legacy and go to my web page. There, I click on the Legacy
link. The name I removed is gone from the "list of names". However, to my
dismay, the name appears when I go to the person's father. His brother,
whom I did not delete, and he, whom I did delete, appear in the father's
"family links" box. When I click on the deleted name, I get his page with
his information.
When I open Legacy from my desktop and check, again, there is no instance of
the deleted name. It's frustrating, especially because I cannot go back and
redo the removal process -- the name does not appear in Legacy. Except, of
course, when accessed from the website.
In addition, I have manually uploaded (FTP) the legacy index file and the
above noted family history file. All to no avail.
I reinstalled Legacy Deluxe 5.0, but that didn't help either.
I hope you or another can help me solve this problem. I have no idea why
the person wants his name removed (it shows only his parents, brother, and
birth year), but he does; and I want to honor his request.
Thanks
fs
On Wed, Feb 18, 2009 at 9:42 PM, Gary Templeman <gtemplem...@comcast.net>wrote:
Are you looking at the file locally or after uploading it to the web host?
Also, did you delete ALL of the old files from your computer and /or web
site before re-generating the pages (and/or uploading to the web)?
Gary Templeman
----- Original Message ----- From: "Frank Saragosa" <fsarag...@gmail.com>
To: <LegacyUserGroup@legacyfamilytree.com>
Sent: Wednesday, February 18, 2009 8:43 PM
Subject: [LegacyUG] removing a name from legacy
I have tried to remove a person's name from my family tree information.
After I go through all the steps, the name in the legacy program has been
removed from all instances. Then I "create a web page". Then, when I use
the "browser" button in the task bar, the browser display shows no
instance
of the name I deleted. However, when I open my website, in which I have a
link to Legacy, the Legacy program does not show the name EXCEPT when I
go
to the person's father's name, the name of the deleted person appears as a
son. The person whose name appears has asked me to remove it from Legacy
and
my website. I don't know why, but there it is.
I reinstalled Legacy Deluxe 5.0 (which I use), but the problem persists.
Does anyone know what might be the answer to this problem? I'd appreciate
any help I can get.
Frank Saragosa
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