Support told me they gave my observations to the programmers and asked if I would let them have a copy of the file for testing. I haven't heard anything else yet.
Terri ________________________________ From: CE WOOD <[email protected]> To: [email protected] Sent: Wednesday, March 25, 2009 7:28:48 PM Subject: Re: [LegacyUG] error 91 possible solution Having been unable to back up for too many months, I have made two SUCCESSFUL (!!!) backups since Terri's advice on March 20th, to wit: "My advice for now is to backup from any tab EXCEPT the Family view tab or to backup when exiting the program. Either will avoid the Error 91 message. Not the perfect solution but it works." She has done extensive work on this, backing up in myriad different ways, and reported all to Support. So far, it seems to me that something in the Family View is messing with the backup utility, although not with the temporary backup (made when manual merging). I do hope the programmers are also researching this, now that they have the results of Terri's prodigious effort. I also hope this work-around continues to wirk! Carolyn Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
