It could be a registry problem on Tom's system. I seem to rember I had some problems when I had both adobe reader 9 and adobe acrobat 8 (standard) installed. Don't know how I fixed this (probably by correcting this in the registry or by uninsstalling all programs acrobat and legacy and check in the registry if everything was ok, I probably also run CCleaner to clean the registry). Also user rights to open files from certain folders could be a problem. To see if this is the problem attach a pdf file from the correct user documents folder and try to open this pdf file to see if that works ok. Evert
2009/8/25 ronald ferguson <ronfe...@msn.com>: > > And therein lies the problem! When done correctly none of us can reproduce > the problem - that is not to say that Tom is not doing it correctly nor that > the problem does not exist. > > > > Ron Ferguson > > _____________________________________________________________________ > > Tutorials: Programme of adding videos commenced > http://www.fergys.co.uk/ > View the Grimshaw Family Tree at: > http://www.fergys.co.uk/Grimshaw/ > For The Fergusons of N.W. England See: > http://myweb.tiscali.co.uk/fergys/ > _____________________________________________________________________ > > > > > > ---------------------------------------- >> From: couim...@cogeco.ca >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: [LegacyUG] Picture Gallery & PDF >> Date: Tue, 25 Aug 2009 06:00:01 -0400 >> >> >> I've never attached a PDF document to a Legacy picture gallery so after all >> this traffic under "Vista & Legacy", I thought I'd try. >> >> I'm on Vista 64 with Legacy 7.0.0.107. >> >> I attached a PDF as a file in a picture gallery. Now when I double click >> that thumbnail in that picture gallery, Acrobat pops open with that file ... >> >> It works without doing anything special ... >> >> >> C.G. Ouimet >> Kingston, ON >> >> -----Original Message----- >> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf >> Of Tom Element >> Sent: Tuesday August-25-09 02:44 AM >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's >> >> Hi Paul >> >> Thanks for your reply. I have tried attaching different pdf documents and >> also added a new path & attached a pdf from a different folder on my >> computer, but still no success. >> Your thoughts about file changes made me think for sometime today and I >> decided to download Firefox again as I had recently upgraded this software. >> I went into Windows and set the reset defaults for Firefox to everything and >> now I can open all text files whether TXT, DOC, ODT or whatever. That >> leaves just the pdf documents problem. (Appears to have been 2 problems, >> not 1.) >> I uninstalled & re-installed Adobe Reader, but to no avail. On the Launch >> window from Options -> Customise I added the path for the Adobe Reader .exe >> file and that launches fine from that point but still does not open pdf >> documents from the Picture Gallery Icon. Also re-installed Legacy! Again! >> Generally, when I finally get to the solution of a mystery like this >> I wonder why I didn't think of the answer sooner! :>) I don't >> understand if I should be doing anything with Adobe Reader settings (like >> sharing, or whatever) as I'm unfamiliar with those factors. Maybe an Adobe >> expert can put me straight. >> At least some progress has been made today! >> >> Thanks, >> Tom >> >> >> Paul Gray wrote: >>> Tom, >>> >>> I read your reply and others, and it seems like programs and file >>> associations are OK as long as you can open in Windows Explorer. >>> >>> It's a bit of a stab in the dark, but you mentioned in a very early >>> post some "strangeness" with the multimedia paths. Perhaps for some >>> reason the paths to certain docs are no longer valid. >>> >>> Has anything changed in your file (directory) structure since you >>> originally attached the documents that might make the path stored when >>> you originally attached the documents now invalid? If you take a >>> previously unattached PDF and attach it right now using the file icon, can >> you open it? >>> >>> Paul Gray >>> >>> -----Original Message----- >>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On >>> Behalf Of Tom Element >>> Sent: August-23-09 5:42 PM >>> To: LegacyUserGroup@legacyfamilytree.com >>> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after >>> changing PC's >>> >>> Hi Paul >>> >>> Thanks for your reply. I have been through the process of setting >>> defaults according to Vistas instructions, and every file/document opens >>> from Windows explorer. Going through Options -> Customise -> Launch I >>> set an Alternate Reader to Adobe Reader and it didn't work with that >> either. >>> >>> >>> It seems to me, as one without technical knowledge, the pdf & rtf >>> icons in the Picture Gallery are the same as "Shortcuts" which are not >>> working. Why not working I'm now at a complete loss. >>> >>> Regards >>> Tom >>> >>> Paul Gray wrote: >>> >>>> Tom, >>>> >>>> I am a bit late coming into this thread, so maybe you have tried this. >>>> >>>> You have already confirmed that the new PC has Open Office and Adobe >>>> installed, right? Could it be that the default programs has not been >>>> set for the file types you are trying to open in Control Panel --> >>>> Default Programs >>>> --> Set Associations. A quick way to test this is to navigate to one >>>> --> of the >>>> files in Windows Explorer and double click on it. >>>> >>>> Paul Gray >>>> >>>> >>>> >>>> >>>> >>>> >>>> -----Original Message----- >>>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On >>>> Behalf Of Tom Element >>>> Sent: August-23-09 6:31 AM >>>> To: LegacyUserGroup@legacyfamilytree.com >>>> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after >>>> changing PC's >>>> >>>> Hi Kirstin >>>> >>>> I have absolutely no problems with attaching or opening Pictures. >>>> But I still cannot open PDF, RTF or ODT Document files by clicking on >>>> their respective icons after having added them by the "File" button >>>> in the Picture Gallery. >>>> >>>> I can open TXT files and DOC files. >>>> >>>> Also, I've discovered I cannot create PDF file of Reports but I can >>>> create TXT reports. >>>> >>>> I sure hope someone gets an idea about this mystery. >>>> >>>> Regards >>>> Tom >>>> >>>> Kirstin wrote: >>>> >>>> >>>>> Tom, I agree that the thumbnail shows up in the Picture Gallery but >>>>> can't be opened. I can open it fine by going back to the Picture >>>>> Gallery where I entered it in the first place. >>>>> >>>>> With regard to the second part, I clicked Delete & Open list for a >>>>> path where I know I have documents that I attached to people. I >>>>> found both myself (which also has pictures attached) & my husband >>>>> (who has no pictures attached). So I am not able to duplicate your >>>>> second problem. But I only just attached those 2 documents (and they >>>>> were the same document) to test your problem, so maybe someone who >>>>> has more documents attached could test your problem. >>>>> >>>>> Kirstin >>>>> >>>>> Tom Element wrote: >>>>> >>>>> >>>>>> Hi Kirstin >>>>>> >>>>>> Not exactly. The Picture Gallery shows Thumbnails of photos & >>>>>> symbols of Documents, as you'd know. Pictures (JPG files) attach >>>>>> via the "Picture" button & open ok. After adding PDF files or ODT >>>>>> Open Office files or RTF WordPad files to the Picture Gallery by >>>>>> using the "File" button they will not open when I double click on >>>>>> the Thumbnail. After adding TXT files or Open Office files with a >>>>>> DOC extension by clicking on the "File" button they open perfectly. >>>>>> >>>>>> A further bit of information I've found is that going Options -> >>>>>> Customise -> Locations -> View Current list of Multimedia Locations >>>>>> -> then selecting any path -> Options -> Delete -> View List, I >>>>>> -> find >>>>>> the names of people with _only_ PDF, RTF, or Open Office DOC files >>>>>> are not there on the Path list. >>>>>> >>>>>> (In addition the Path list names is not accurate at all, some >>>>>> people being on the wrong path or being on a path when they have no >>>>>> attached pictures or documents.) >>>>>> >>>>>> I hope that makes sense, Kirstin. >>>>>> >>>>>> Regards >>>>>> Tom >>>>>> >>>>>> Kirstin wrote: >>>>>> >>>>>> >>>>>>> My understanding is that you cannot open anything but pictures in >>>>>>> the picture center. Is that where you are trying to open the PDF & >>>>>>> doc files? That is what I understood you to say. >>>>>>> >>>>>>> Kirstin >>>>>>> >>>>>>> Tom Element wrote: >>>>>>> >>>>>>> >>>>>>>> From Tom >>>>>>>> >>>>>>>> Yes, I use Open Office & Adobe 9 on both computers. (The desktop >>>>>>>> no longer works at all but the files all opened okay on it when >>>>>>>> it was >>>>>>>> operating.) Picture files open fine, PDF & open Office files >>>>>>>> wont open from Sound, Video, or File buttons. >>>>>>>> >>>>>>>> This was strange as I haven't been on this list for over a year & >>>>>>>> seem to have landed my question in the middle of a similar thread! >>>>>>>> >>>>>>>> Thanks >>>>>>>> Tom >>>>>>>> >>>>>>>> gtemplem...@comcast.net wrote: >>>>>>>> >>>>>>>> >>>>>>>>> Just to confirm, you do have Word and a PDF reader (Acrobat >>>>>>>>> Reader, Foxit etc) installed on *both* computers? >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Gary Templeman >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> ----- Original Message ----- >>>>>>>>> From: "Darlene Carerros" >>>>>>>>> To: LegacyUserGroup@legacyfamilytree.com >>>>>>>>> Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada >>>>>>>>> Pacific >>>>>>>>> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after >>>>>>>>> changing PC's >>>>>>>>> >>>>>>>>> Tom, >>>>>>>>> >>>>>>>>> I have experienced the same problem on my XPS 1 PC using Vista, >>>>>>>>> and on a Dell Laptop 1525 also using Vista. I checked with >>>>>>>>> support but they were unable to duplicate the problem on there >>>>>>>>> computers. On the XPS 1 I can opened Word documents, but not >>>>>>>>> PDF's. On the Dell Laptop I can open PDF's but not Word >>>>>>>>> Documents. I get the same message: "Can't Find Player." "There >>>>>>>>> is currently no default media player set up on your computer." >>>>>>>>> I have been trying to figure this out for about six months with >>>>>>>>> no luck. Go figure. >>>>>>>>> >>>>>>>>> Darlene >>>>>>>>> >>>>>>>>> On Tue, Aug 18, 2009 at 2:10 AM, Tom Element >>>>>>>>>> wrote: >>>>>>>>> >>>>>>>>> Hi >>>>>>>>> >>>>>>>>> Due to my desktop failing (XP OP), but fortunately just after I >>>>>>>>> backed up & replicated all Legacy files to this Laptop >>>>>>>>> (Vista OP), >>>>>>>>> I am going through a process of getting lots of pictures >>>>>>>>> 'connections' correctly organised. All going well except for >> one >>>>>>>>> remaining problem. >>>>>>>>> >>>>>>>>> When I attempt to open a .pdf file from the Picture Gallery >>>>>>>>> (which >>>>>>>>> was added in there using the 'File' button) an error message >>>>>>>>> displays: "Can't Find Player." "There is currently no default >>>>>>>>> media player set up on your computer." >>>>>>>>> >>>>>>>>> I tried to set a media player on Windows but to no avail. I >>>>>>>>> don't >>>>>>>>> understand why a media player is required, if in fact this is >> the >>>>>>>>> case. I did set Adobe Reader as the default to open .pdf files >>>>>>>>> but no joy. >>>>>>>>> >>>>>>>>> Some guidance or explanations would be great to get, thanks. >>>>>>>>> >>>>>>>>> Tom > _________________________________________________________________ > Windows Live Messenger: Happy 10-Year Anniversary—get free winks and > emoticons. > http://clk.atdmt.com/UKM/go/157562755/direct/01/ > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
