Cathy Vallevieni wrote: > This morning I downloaded the update that just came out and it locked > up my events (when I click the "events" tab, it highlights all of the > individual's basic information and freezes the program). I left a > message for support but had to use Vista's restore option to take my > computer back to yesterday before I could access the events (I also > had to restore yesterday's database because opening it in the updated > version modified it so it wouldn't work with the previous version of > Legacy. > > Maybe this is just my problem but wanted to forewarn everyone to do a > restore point if you have that option and back up your database > before you update so you can go back to the previous versions of > everything if you experience the same problem. > > Cathy > Orange County, CA >
Cathy, I doubt if that was caused by the program, unless there was an installation problem, so I would download the update again. You are absolutely right about the need to ensure that there is a current back-up before updating *any* program. Before doing anything as drastic as using the System Restore, I would first have tried using Ctl/Alt/Del to exit, or if the whole machine was locked up then a hard restart - after all that is what the button is there for! Ron Ferguson _____________________________________________________ Create your Website with Legacy, see Tutorials at: http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England http://myweb.tiscali.co.uk/fergys/ ____________________________________________________ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
