Why can't I get Help from this program?Stein Ann, It is the first time that this has been reported, so it sounds more likely that you have a bad installation.
I suggest that you uninstall Legacy and reinstall. Ron Ferguson _____________________________________________________ Completely rewritten and revised: http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw And the Fergusons of N.W. England ____________________________________________________ ----- Original Message ----- From: Stein Arne Jensen To: [email protected] Sent: 20 April 2010 14:55 Subject: Re: [LegacyUG] No help in Vista I tried it again. This time the windows reopend its help window with the following explanation Why can't I get Help from this program? The Help for this program was created in Windows Help format, which depends on a feature that is not included in Windows Vista. However, you can download a program that will allow you view Help created in the Windows Help format from the Microsoft website. For more information, go to the Windows Help program (WinHlp32.exe) article on the Microsoft support website. I followed the described procedure to the end and reinstalled this exe file (a windows update). When the installation finished I returned to the still open Legacy to close it and restart. I now got a message that Windows help could not find the the Legacy helpfile and that I might have to reinstall it. Since I was about to quit the program I just clicked on cancel. When I restarted Legacy again, the help buttons still don't work, but now I get no error message!?! So far I've tried the help button in the window where I edit the information for a person and then the central place register. No reaction. Maybe this is something the Legacy developers should fix, since people will have the same problem with Windows 7 in the future. Maybe they'll have to rewrite the help system. Stein Arne Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
