Stein Arne, The Vista message you are getting indicates that you are running an old Version of Legacy. The Legacy Help files for Vista have been included in all the versions since one of the updates to Legacy 6 which was issued after Vista was issued.
Please Visit our Home page www.LegacyFamilyTree.com Click on the Help Center menu item and select Technical Support. You will see a link to Windows 7 and Vista compatibility. That includes information on using older versions of Legacy with Vista. Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 20/04/2010 9:55 AM, Stein Arne Jensen wrote: > I tried it again. This time the windows reopend its help window with the > following explanation > > Why can't I get Help from this program? > Why can't I get Help from this program? > > The Help for this program was created in Windows Help format, which depends > on a feature that is not included in Windows Vista. However, you can > download a program that will allow you view Help created in the Windows Help > format from the > Microsoft<http://go.microsoft.com/fwlink/?linkid=82148>website. > > For more information, go to the Windows Help program > (WinHlp32.exe)<http://go.microsoft.com/fwlink/?LinkId=59782>article on > the Microsoft support website. > > I followed the described procedure to the end and reinstalled this exe file > (a windows update). When the installation finished I returned to the still > open Legacy to close it and restart. I now got a message that Windows help > could not find the the Legacy helpfile and that I might have to reinstall > it. Since I was about to quit the program I just clicked on cancel. > > When I restarted Legacy again, the help buttons still don't work, but now I > get no error message!?! > > So far I've tried the help button in the window where I edit the information > for a person and then the central place register. No reaction. > > Maybe this is something the Legacy developers should fix, since people will > have the same problem with Windows 7 in the future. Maybe they'll have to > rewrite the help system. > Stein Arne Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
