Kathy, I would only wish to add that the DeLux Customer number can be found by clicking the Gen Info Icon on the Task Bar. If the Icon isn't there right click on the Task Bar and move the Icon onto it.
Ron Ferguson _____________________________________________________ *New* Tutorial: Add Location Pins to Google Earth http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw And the Fergusons of N.W. England ____________________________________________________ Kathy Meyer wrote: > Just reinstall; you should already have your confirmation number from > when you purchased the program; that's all it's going to ask for in > order to install the complete Deluxe vesion. I've installed in > multiple times for the same reasons and never had any trouble. If you > didn't write it down, perhaps you can search through your email > archives? If not, I suspect you can get it from customer service by > writing to them or calling? Kathy > > On Mon, Sep 13, 2010 at 12:03 AM, Kathleen Lampe > <[email protected]> wrote: >> I purchased, online, Legacy 7.4 and found my computer was having too >> many problems and my Family Tree Maker 2005 was wrecked and would >> not download all my data to Legacy. >> >> I am not able to correct duplications, understand MRIN, RIN etc. and >> now I have it all backed up by Carbonite and ready to move. How do I >> move the program? I also exceeded the number of names in FTW. >> >> Thank you, >> >> Kathleen Lampe Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

