Sherry Yes, I did install in the default c:\Legacy folder. The Legacy Charting Help file is also here and works fine. The Legacy Charting application is also here, but when I try to open it I get an error message indicating an invalid Filename Extension –“ File: C\Legacy\Legacy Charting.chw” “Expected Filename extension: . FDB” Could it be a matter of changing the extension? As I am relatively new to this, I hope my explanation of the problem is not confusing to anyone. Jeff
On Wed, Oct 6, 2010 at 5:28 PM, Sherry/Support <she...@legacyfamilytree.com> wrote: > Did you install Legacy to the default c:\Legacy folder as per the > instructions at www.LegacyFamilyTree.com/helpWindows7andVista.asp? > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Wed, Oct 6, 2010 at 12:58 PM, Jeff Sylvan <jeff...@gmail.com> wrote: >> I recently switched over to Windows 7, 64 bit and reloaded the latest >> build of Legacy 7 (deluxe). The program seems to work fine, my data is >> all intact, but I cannot open Legacy Charts from the Reports Tab. I >> get a message of L C not found - reinstall program. I have tried >> un-installing and re-installing Legacy several times, each with the >> same result. Am I missing something when I reinstall the program? >> >> Jeff > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
