Dave. It's ok to discuss Passage Express on the list. The Guidelines state
"The purpose of the LUG is to provide a forum for mutual help and the friendly exchange of ideas related to the use of Legacy Family Tree and its add-on programs, only." Some of the developers for the add-on programs are also on the list so they might be able to chime in to answer questions. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Feb 9, 2011 at 4:37 PM, Dave Keeney <[email protected]> wrote: > Does anyone know of any competing products to Passage Express? > > > > I’ve been trialing Passage Express for the past couple of weeks. I was > having some problem I couldn’t get fixed or get any support on. > > I thought maybe the problems and/or no-support was because I hadn’t > purchased it yet. > > So I purchased it and still have the same problems and still can’t seem to > get any support. I’ve tried the forum several times and can’t find a phone > number for support. > > > > So my question is two-fold. > > > > How have other users of Passage found the support? Maybe I’m just not > patient enough. Are there any other options than the forum? Theirs is not > nearly as active and helpful as Legacy. > > > > And secondly are there any other competing products to Passage Express than > anyone has found? I really like the features of PE but if they don’t work > and there’s no support I’d like to find alternatives. > > > > I won’t detail the problem here because I don’t think it’s directly related > to Legacy. > > But it is dealing with background music & narrations. If anyone has had any > experience with this please contact me off-list. > > > > Dave Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
