I think Alan referred to *Windows* 7, not Legacy v7. The only thing that matters re the version of Windows is to make sure it's installed as per the instructions on our website at www.LegacyFamilyTree.com/helpWindows7andVista.asp if you have a WIndows 7 or Windows Vista computer. Of course, v5 is not compatible with either of those versions of Windows....
Alan, please contact us through [email protected] and we'll help you get this sorted out. If you have Legacy v5 on a Windows 7 computer, that may be accounting for some of your problems. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jun 11, 2011 at 7:02 AM, Tim Rosenlof <[email protected]> wrote: > Alan, > > The .fdb databases are not compatible with v5 and v7. If you opened the > familyfile on version 7, you cannot use that file on v5. To do so, you > would need to create a gedcom from v7 then use that gedcom to import it > to v5. Bummer if you did so. > > Tim > > On 6/10/2011 9:58 PM, Alan Eade wrote: >> Hello Sherry >> >> Thanks for getting back to me so quickly. I have looked at the Legacy site >> and don't think that fix would help. >> >> I have the .fdb file on a thumb drive and the same error message appears on >> my laptop with Windows 7 and the PC with Windows Vista, and also occurs when >> I drag the file to the desktop and try to open it on both units. >> >> Regards Alan Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
