I find that when I have added people in Legacy and I go to shut down, I get the question, do you want to backup or skip, I click on skip! The next two or three times after entering data in Legacy and I shut down, the question box does not come up asking if I want to back up or skip.
Is this normal? Colin. ----- Original Message ----- From: "Bain Family" <[email protected]> To: <[email protected]> Sent: Saturday, June 25, 2011 12:29 PM Subject: Re: [LegacyUG] Automatic Backup > Thanks, Brian. That's probably what happened. I did go in later, link it > to some people, added some more obituaries and linked them to people, and > it > did backup when I exited. So maybe I don't have a problem after all. > Thanks for letting me know about that. > > Lana > > > > -----Original Message----- > From: Brian/Support > Sent: Friday, June 24, 2011 11:45 AM > To: [email protected] > Subject: Re: [LegacyUG] Automatic Backup > > Lana, > > We have a recorded problem in our system that the backup prompt will not > appear if you are only changing a Master Source. You have to change the > data on a person by linking a source to someone. If you did not link > that obituary to anyone then your problem is the one recorded. If you > did link the source to someone then you should have received the prompt. > > Brian > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > When replying to this message, please include all previous correspondence. > Thanks. > > On 23/06/2011 4:41 PM, Bain Family wrote: >> Yes, all of mine are checked except two as well – including the >> “reminder to >> a make backup when exitingâ€. >> >> I restarted my computer and then prompted me for a backup -- once. I >> thought it had repaired itself, so I entered an obituary and exited with >> no >> prompt that time. I'm fumbuzzled. >> >> Lana > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
