Sherry, I am happy to accept the need for work/discussion to be carried out off-list. However, when something is reported which involves the loss of data, I feel it is important that we know the cause and/or how to avoid the problem. The implication from your response is that since it is not due to the o/s, it can happen to anyone, this is of considerable concern, at least to me.
I would ask, therefore that the outcome of the work be disclosed to LUG readers. Ron Ferguson http://www.ferguson.co.uk/ -----Original Message----- From: Sherry/Support Sent: Sunday, September 04, 2011 12:57 AM To: [email protected] Subject: Re: [LegacyUG] Windows 7 64 bit Compatibility Issue Please report this issue with Nulls to [email protected]. This is something that we will need to work with you off list. Legacy *is* compatible with 64-bit Vista and Win7. You have an entirely different issue, not related to the OS. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Sep 3, 2011 at 8:26 AM, Alan Pereira <[email protected]> wrote: > In case others have this issue… > > Over the past 6 week I have been losing life events and even recently > added > people to my Legacy Database. The events are mainly Occupation and > Residence associated with adding the UK 1891 Census details for a number > of > related families. This loss seems to be indicated by the finding of > "nulls" during a Legacy maintenance check / repair. > > I have been assured that Legacy is fully compatible with Windows 7 64 bit > but found that for me this was not the case even though, as recommended, I > had User Account Control set to the lowest level. > > The solution for me was to open Legacy in "Windows Vista (Service Pack 2)" > mode and also run with the Privilege Level checked to run as an > Administrator. > > For the last 2 days, having added about 8 people and about 100 life > events, > I have not had any issues. > > > > Alan Pereira Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
