Thanks Sherry, Re 1. - that's exactly what I did, but my usr settings haven't transferred - well, they seem to have transferred, but haven't 'stuck'. I'll try copying them over tomorrow, replacing them with the set of usr files I made a little while ago. Re 2. - Hmmm! Wonder what the problem is? I'll try installing again tomorrow. Could it be to do with the fact that I'm trying to install the free version of Passage Express that was offered some time ago? Re 3. - I discovered that as soon as I fired off the other email - looked at my desktop and saw the icon for Charting that not 5 minutes earlier I had moved to a new spot on the desktop. Duh! Cheers Jan
-----Original Message----- From: Sherry/Support [mailto:[email protected]] Sent: 07 September 2011 01:07 To: [email protected] Subject: Re: [LegacyUG] Legacy Charting and Passage Express Jan, 1. First of all - you need to install Legacy on the new computer, not just copy the complete folder over. Make sure you install it as per the isntructions on our website at www.LegacyFamilyTree.com/helpWindows7andVista.asp. The usr files are in the c:\Legacy folder. Those can be copied over after installing Legacy on the new machine. They hold your settings and preferences for reports, views, etc. The Legacy.usr file holds the main settings in Options > Customize and some other locations. A list of the usr files and what they're for can be found in the Help file in Legacy under "usr files" 2. Passage Express should run fine under 64-bit Win7. If you have problems with that program, you will need to contact their support by going to their website at http://www.passageexpress.com/support.php and filling out their web form. 3. Legacy Charting installs with Legacy. You don't need to install that separately. There are times when it does need to be reinstalled or installed separately if you don't have Legacy installed on your computer. See #1 Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 6, 2011 at 7:44 AM, Jan Roberts <[email protected]> wrote: > I am trying to transfer things from my previous laptop to my new one. A > couple of issues have emerged. > 1. I copied my complete Legacy folder from old machine, and after installing > Legacy 7 deluxe on new machine I replaced the new Legacy folder with the old > one. Everything transferred -except all of my usr settings. i.e. they are > there in the folder, but do not show up in Legacy when it opens. Any ideas > why? I do have a copy of all User files still on the old computer but > haven't as yet tried replacing just the .usr files but will do so if anyone > thinks that wil help. > 2. When I tried to install Passage Express, using the download file > transferred from my old machine I got a message saying the operating system > was insufficient to handle Passage Express. Is there an issue with Passage > Express and Windows 7 64-bit? > 3. When I tried to install legacy Charting I am asked for a password - and > although I keep all relevant emails with passwords etc. I can't seem to find > one with a Legacy Charting password. Could someone please enlighten me? > Thanks, > Jan Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1392 / Virus Database: 1520/3879 - Release Date: 09/05/11 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
