George, I'm not Malcolm, (just a fellow Families user). Have you downloaded/installed the Families desktop sync application from the Tel-Gen web site?
Ron Bernier Sent from my Verizon iPhone On Nov 4, 2011, at 11:02 AM, "George MacGillivray" <[email protected]> wrote: > Dear Malcolm: > > First there is no icon on my desktop nor is it listed on the start menu of > programs. If I do a search of my desktop in files/folders I find a file > "Families 1.3.1 iOS App. When I double click on it, it takes me to iTunes > page which has the families icon. When I click on the icon, nothing happens. > > > > Thank you for replying. > > George > > -----Original Message----- > From: Malcolm Green [mailto:[email protected]] > Sent: November-04-11 6:54 AM > To: [email protected] > Cc: [email protected] > Subject: RE: [LegacyUG] Families > > Presumably you mean Families Sync on the desktop. What do you see when you > try to run it? > > Malcolm Green > > -----Original Message----- > From: George MacGillivray [mailto:[email protected]] > Sent: 04 November 2011 08:57 > To: [email protected] > Subject: [LegacyUG] Families > > Folks: > > I purchased the program "Families" to run on an iPod Touch. I then purchased > an iPad2 and downloaded the program to that. I am having difficulty syncing > my Legacy data base to either machine. In fact I can't get the Families > program to start on my desktop. > > I am totally confused. Any help would be appreciated. > > George > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
