George, You need to install Families Sync from the web site (http://www.telgen.co.uk/families/download/publish.htm) ? You should then see it in the Start Menu under TelGen.
Malcolm Green -----Original Message----- From: George MacGillivray [mailto:[email protected]] Sent: 04 November 2011 15:02 To: [email protected] Subject: RE: [LegacyUG] Families Dear Malcolm: First there is no icon on my desktop nor is it listed on the start menu of programs. If I do a search of my desktop in files/folders I find a file "Families 1.3.1 iOS App. When I double click on it, it takes me to iTunes page which has the families icon. When I click on the icon, nothing happens. Thank you for replying. George -----Original Message----- From: Malcolm Green [mailto:[email protected]] Sent: November-04-11 6:54 AM To: [email protected] Cc: [email protected] Subject: RE: [LegacyUG] Families Presumably you mean Families Sync on the desktop. What do you see when you try to run it? Malcolm Green -----Original Message----- From: George MacGillivray [mailto:[email protected]] Sent: 04 November 2011 08:57 To: [email protected] Subject: [LegacyUG] Families Folks: I purchased the program "Families" to run on an iPod Touch. I then purchased an iPad2 and downloaded the program to that. I am having difficulty syncing my Legacy data base to either machine. In fact I can't get the Families program to start on my desktop. I am totally confused. Any help would be appreciated. George Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

