On 2012/01/11 14:09, cr brassfield wrote: > I can load all the text files with no apparent omissions, however the > multimedia > files are missing. > Normally when I open a file any multimedia opens automatically. > I always backup when closing down. > > The multimedia files do appear as files when I check via picture centre. > I have the relevant Legacy multimedia files and have tried importing to > relevant > open Legacy file but nothing happens. Am I doing something wrong. I have > checked > Legacy videos but I can't find relevant help. > > I would hate to have to re-attach every entry and I have 'all' my source doc > images as well as photos.
The main thing to remember is that using Legacy to restore a file (Restore under the File menu) does NOT restore the multimedia files. You have to unzip the separate multimedia backup file yourself, AND ensure that the files wind up in the exact same location as they came from. A manual restoration amounts to much the same thing, with the exception that YOU have to unzip the database backup file into the place where Legacy is currently expecting to find the family data files. Then, as above, manually unzip the multimedia files. Just copying a family database file from one machine to another is perfectly valid. But you won't retain all your program, screen and report settings unless you copy them as well. If you restore your multimedia files to a different place than that where they came from, Legacy can't find them because the family database file still retains the locations from the previous machine. Solutions: as given previously by others, or (last resort) relink. -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

