Thanks, yes I do reboot fairly often. I use Carbonite, so I need to leave the computer on at night and also I have my scans scheduled at night. Syble Families Researching: Cline/Klein, Daniel, Newton, Witherspoon, Perryman, Gilbreath, Lindsey, Brown, Foote, Curry, Fleming, Glasscock, Edwards, Waters, Wheat
From: Sherry/Support <[email protected]> >To: [email protected] >Sent: Monday, January 16, 2012 11:41 AM >Subject: Re: [LegacyUG] problem opening file > >It's important to reboot your computer on a regular basis. We've seen >this simple act solve a multitude of computer problems! > >I turn mine off every night. > > >Sincerely, >Sherry >Technical Support >Legacy Family Tree > > > >On Mon, Jan 16, 2012 at 9:06 AM, Syble Glasscock <[email protected]> wrote: >> I've never experienced this before, but it was very alarming. I'd worked on >> one of my family files about 6 hours ago, backed it up then exited Legacy as >> usual. When I opened Legacy, that particular family file would not open. I >> opened the other two family files that I have, I checked and my backup was >> there: C:Legacy/Data/etc. I tried several times, but I would always get the >> message that it couldn't open the file. I decided to restart my computer >> and now it opens fine. I just thought others might want to know in case >> this ever happens to them. >> Syble > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

