Yes, I've done that File >Restore Family File - migrate to folder > highlight the file > click open - nothing happens. Alternatively, after migrating to folder and highlighting the file, I typed the file name into the box at the bottom and again nothing happens. I've tried unzipping the file etc. and that gives me five files but none of them open. Following that I get a lot of random messages which don't appear to apply to anything!
Earlier I tried uninstalling legacy but it wouldn't uninstall and so now I am stuck with not knowing what to try next. Elizabeth On 22 March 2012 20:55, Dave Naylor <[email protected]> wrote: > On 22 Mar 2012 Elizabeth wrote: > >> I can't open the last backup file at all - nothing responds or >> Legacy says it doesn't recognise the zip file. I am now >> trying to reinstall Legacy. > > A backup file is *not* opened, it is "restored". > > In Legacy go to File > Restore Family File. > > Cheers! -- Dave N. > -- > David Naylor, Halton Hills, Ontario, Canada. > --- > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > -- Elizabeth researching ALLAMBRIDGE (Dorset, Somerset and anywhere else they might turn up) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
