Elizabeth, What are the file names that are inside the zipped backup file? It may still be possible that you have a valid backup. Do you have any earlier backup files? Ron Taylor
--- On Thu, 3/22/12, Elizabeth <[email protected]> wrote: > From: Elizabeth <[email protected]> > Subject: Re: [LegacyUG] cancelling a mistake > To: [email protected] > Date: Thursday, March 22, 2012, 4:57 PM > Yes, I've done that File >Restore > Family File - migrate to folder > > highlight the file > click open - nothing happens. > Alternatively, > after migrating to folder and highlighting the file, I typed > the file > name into the box at the bottom and again nothing > happens. I've tried > unzipping the file etc. and that gives me five files but > none of them > open. Following that I get a lot of random messages > which don't > appear to apply to anything! > > Earlier I tried uninstalling legacy but it wouldn't > uninstall and so > now I am stuck with not knowing what to try next. > Elizabeth > > On 22 March 2012 20:55, Dave Naylor <[email protected]> > wrote: > > On 22 Mar 2012 Elizabeth wrote: > > > >> I can't open the last backup file at all - nothing > responds or > >> Legacy says it doesn't recognise the zip file. I > am now > >> trying to reinstall Legacy. > > > > A backup file is *not* opened, it is "restored". > > > > In Legacy go to File > Restore Family File. > > > > Cheers! -- Dave N. > > -- > > David Naylor, Halton Hills, Ontario, Canada. > > --- > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 > 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > -- > > Elizabeth > researching ALLAMBRIDGE (Dorset, Somerset and anywhere else > they might turn up) > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 > 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
