Diane, Have you tried using the Reset Button?
Ron Ferguson http://www.fergys.co.uk/ -----Original Message----- From: Diane Szabo Sent: Wednesday, April 04, 2012 6:40 PM To: [email protected] Subject: RE: [LegacyUG] Problem Creating a PDF file Mike, I've created many PDF files in the past, many still filed under My Documents. I went to several of those documents and they opened just fine. Today I followed the steps I normally take; e.g., request a pdf file / give the file a name, and I'm then prompted as to whether to view the document or not. I click "yes" but the document is empty. I also just clicked on my Adobe Acrobat icon on my desktop to see if I could launch the FGS from there. All documents I've created in Adobe are listed and the ones I created today still do not open - but all others created before today do. Suggestions? Diane -----Original Message----- From: Mike Fry [mailto:[email protected]] Sent: Wednesday, April 04, 2012 9:01 AM To: [email protected] Subject: Re: [LegacyUG] Problem Creating a PDF file On 2012/04/04 17:37, Diane Szabo wrote: > I just tried creating a family group sheet and requested a .pdf of the > sheet. My computer tells me that I "There is currently no default PDF > reader set up for your computer." Huh??? I've been using pdf files via > Legacy for 10 years or more with never a problem. > > Please advise how I can fix this as I use FGSheets frequently. If you've managed to create the PDF file but are unable to get Adobe Acrobat Reader to view it... that's another problem :-) Make sure that the entry for Adobe Acrobat on the Launch tab of the Customise window is empty. You don't really need anything in any of the 4 external programs if you've got your Windows File Associations set up properly. What I think the message is referring to is the lack of a program associated with PDF files. If so, then this is really a Windows and not a Legacy problem. In which case we'll need to know what version of Windows you're using in order to tell you what to do, but in essence, you need to make sure that Adobe Acrobat Reader has an association for PDF files. -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
